return policies
Reader Joe sent us a tip that Gap,
Old Navy,
Banana Republic, and Atheleta have changed their online return policy. "They now deduct 6$ from the return refund, no questions asked... " he wrote. Well, that's not exactly it. Here's the official word from Gap Inc.
More »
gross
Attention: This is gross. If you don't want to read this post, we understand.
More »
recalls
This Old Navy boys windbreaker has a waist drawstring, a big "no no" according to the CPSC's children's
clothing safety guidelines. You can either cut the drawstring out, or return the jacket to Old Navy for a full refund and get a $5 gift card for your trouble, meaning you've essentially been paid $5 to let your kid to wear a jacket.
More »
child labor
A freelance journalist has caught the GAP using child labor to produce hand embroidered clothing for its GAP Kids line. The children, who are as young as 10, are quoted as saying they were sold to the factory by their families and cannot leave until their debt is paid. A video of the factory's squalid conditions shows GAP Kids labels on the clothing.
More »
a new hope
Todd Oldham has a new job: Fixing Old Navy. According to the New York Times, Todd has been hired to attract shoppers in their 20's, a group Old Navy has identified as their target market after years of "trying to be all things to all people."
More »
gap
Time has an analysis of what went wrong at the GAP and it echoes many of the comments we got on this site:
More »
gap
The Gap is launching a new advertising campaign in the hopes that it will revive their hemorrhaging sales. From ADWEEK:
More »
top
• Friends go better with Coke.
[NYT] "Three Are Indicted in Coke Secrets Case"
More »
fink on your employer
Dog-like sycophants that we are, we love loyalty. Especially when people are more loyal to The Consumerist than the organization that helps them have a roof over their hands. A little bird tweets into our ear about the sugar daddy who pays his bills, Gap, Inc. Looks like they had a lot of whacky doodle malarkey going on with their online shopping system this week. Looks like we got a new stoolie as well.
More »
shopping
How can Old Navy explain this dramatic price point move?
More »
Consumerist
If you're seeking a price adjustment on your Gap clothes, don't put it off. Heather writes in to warn that the price adjustment period at the Gap and Banana Republic has been reduced from 14 days to 7. Old Navy remains at 14 days.
MORE » 
safety
