Whenever I throw away a coupon or decide not to take advantage of a sale, I tell myself that I’m saving more money by not buying the item in the first place. That is not exactly the approach that OfficeMax took when adding up the items in Tod’s cart. [More]
First of all, don’t be fooled by that 00:00:00 countdown in the photo accompanying this post — it’s part of an email forwarded by Consumerist reader Kaleb, and presumably the ticking clock works in the offers sent to customers on the OfficeMax mailing list. But let’s not lose sight of what it really is, at its essence, which is a countdown clock to a “halfway to Cyber Monday” sale. Yes, holiday shopping creep is a thing now and we’ll all have to deal with it. [More]
UPDATE: Despite Office Depot’s apparent squirrelliness about announcing its upcoming nuptials to OfficeMax, its intended isn’t being shy. Far from it — the company emailed all its reward cards holders today and trumpeted news of the union on its corporate site. [More]
It’s tough out there for a retail store, especially if you’re a store that’s often mixed up/mashed together with another similar store anyway. So why go it alone, why not embrace your common goal of selling staples and paper? That kind of talk has led to rumors heating up that OfficeMax and Office Depot are considering finally settling down with a nice merger. You know, just because it’s good to just have somebody. [More]
If we’d told you 10 years ago that Borders and Circuit City would vanish off the face of the planet and Blockbuster Video would be auctioned off to a satellite TV provider for pocket change, many people would have expressed disbelief. But those once-great stores have had their heyday in history, so now it’s time to look into the magic 8 ball to see if doom lies ahead for other major retailers. [More]
Daniel writes that a recent experience with OfficeMax taught him an important lesson: don’t believe a damn word of what anyone at this particular OfficeMax says. A store employee assured Daniel that he knew what type of RAM was the correct one for his Macbook Pro…and was wrong. When Daniel tried to return the RAM, a manager told him that opened RAM couldn’t be returned, but he could dispute the charge with his credit card company…but the chargeback was denied, with OfficeMax claiming that Daniel should have taken the item back to the store. [More]
Adam and his wife never know what they’re going to be charged for scanning services at OfficeMax’s ImPress print center. I like to imagine that the ImPress employee stands in front of them holding a very long microphone, and tries to build tension before a coworker flips over the Actual Price card. [More]
When Dave bought a monitor from OfficeMax he opted for the MaxAssurance insurance plan. His bet that the monitor would break paid off, but he’s been unable to cash out because OfficeMax keeps sending him gift cards that won’t work. He writes:
Office Depot didn’t want to accept Chaz’s OfficeMax coupon for $20 off his $259 printer, so they told him that competitor’s coupons didn’t apply to technology purchases, which is an utter lie. Office Depot’s policy is to accept competitor’s coupons, subject only to the terms and conditions of the coupon, a simple concept Office Depot apparently can’t understand.
OfficeMax called Chris a thief for recycling empty printer cartridges. OfficeMax’s MaxPerks program gives customers $3 for each empty cartridge they recycle, with a limit of 5 cartridges per customer per day. Chris runs a computer repair business that leaves him flush with empty cartridges. According to one cashier, this makes Chris a thief.
Hey OfficeMax, Bill ordered a spindle of CD-Rs, not a batch of CD-Rs carelessly dumped into a box without the spindle or any protective cushioning. Did you seriously think he wouldn’t notice or complain about the pell-mell packing job? Unsurprisingly, the CD-Rs are scratched and ruined. Bill isn’t pleased, but he’s taking the flub in stride.
Update: I’m an idiot. I forgot to include her email, then didn’t check. Apologies, guys!
Starting this weekend, there will be no more purchases to be proofed, receipts to be scrounged from trashcan depths, or nail-biting as your bets fail on the misbegotten hope that your rebate check will arrive in time to keep your checks from bouncing. Starting this weekend, Office Max will end it’s mail-in-rebate program.
More signs point to OfficeDepot/OfficeMax and Sam’s Club/Wal-Mart as being the retailers suspected of letting thousands of customer’s debit cards and PINs to be stolen (see ATM Fraud UPDATE: Wal-Mart, OfficeMax, Sam’s Club, Office Depot Suspected).
A new article by ConsumerAffairs.com claims that the Citibank investigation into thousands of stolen debit cards and PINs centers on two 3rd party retailers.