Under-Packaging Items For Shipping Just As Stupid As Over-Packaging Them

Under-Packaging Items For Shipping Just As Stupid As Over-Packaging Them

John needed a lot of blank DVDs to start a project, so he ordered some up from OfficeMax. He regrets that decision now. While his package came addressed to the correct name, the DVDs arrived smashed up after bouncing around loose in the box. John actually longs for the comical overpackaging that Amazon’s Stupid Shipping Gang is known for. [More]

OfficeMax Addresses Junk Mail To Dad Of ‘Daughter Killed In Car Crash’

OfficeMax Addresses Junk Mail To Dad Of ‘Daughter Killed In Car Crash’

No one likes junk mail. It’s annoying, we agree. We never imagined one simple piece of mail could cause a family pain and trauma, but it did last week. An Illinois man received what at first appeared to be an ordinary mailing from OfficeMax, except under his name was the line “daughter killed in car crash”. [More]

(HerArtSheLoves)

FTC Gives Marriage Of OfficeMax & Office Depot Its Blessing

We just knew these two crazy kids were going to earn the hard-won approval of the stern ol’ Federal Trade Commission. The two office supply companies who once were two now have the way paved for them to become one through the process of merging. It’s just like a fairy tale, if you read really weird fairy tales as a kid. [More]

(Adam)

At OfficeMax, “Clearance” Means “Mark It Up By A Penny”

Maybe OfficeMax is so preoccupied with its planned wedding to Office Depot that it isn’t paying attention to its clearance pricing schemes anymore. That’s the only way we can explain these “clearance” rices that consist of marking items up by a penny. [More]

FTC Will Probably Approve Marriage Of OfficeMax & Office Depot

FTC Will Probably Approve Marriage Of OfficeMax & Office Depot

When Office Depot and OfficeMax showed up, sweaty, nervous hands entwined, to talk to the Federal Trade Commission, those two crazy kids were probably worried the agency wouldn’t give its blessing for their upcoming nuptials. But it looks like this wedding is going to happen, people. [More]

How Much Did I Save If I Don’t Buy Anything?

How Much Did I Save If I Don’t Buy Anything?

Whenever I throw away a coupon or decide not to take advantage of a sale, I tell myself that I’m saving more money by not buying the item in the first place. That is not exactly the approach that OfficeMax took when adding up the items in Tod’s cart. [More]

Are you excited to go shopping in six months?

“Halfway To Cyber Monday” Countdown Ushers In New Era Of Holiday Shopping Creep

First of all, don’t be fooled by that 00:00:00 countdown in the photo accompanying this post — it’s part of an email forwarded by Consumerist reader Kaleb, and presumably the ticking clock works in the offers sent to customers on the OfficeMax mailing list. But let’s not lose sight of what it really is, at its essence, which is a countdown clock to a “halfway to Cyber Monday” sale. Yes, holiday shopping creep is a thing now and we’ll all have to deal with it. [More]

(eviloars and frankieleon)

Office Depot Announces It’s Buying OfficeMax For $1.2B Then Is Like, “Wait, Never Mind”

UPDATE: Despite Office Depot’s apparent squirrelliness about announcing its upcoming nuptials to OfficeMax, its intended isn’t being shy. Far from it — the company emailed all its reward cards holders today and trumpeted news of the union on its corporate site. [More]

(eviloars and frankieleon)

OfficeMax & Office Depot May Finally Stop Resisting The Attraction And Settle Down

It’s tough out there for a retail store, especially  if you’re a store that’s often mixed up/mashed together with another similar store anyway. So why go it alone, why not embrace your common goal of selling staples and paper? That kind of talk has led to rumors heating up that OfficeMax and Office Depot are considering finally settling down with a nice merger. You know, just because it’s good to just have somebody. [More]

The 8 Largest U.S. Retailers With The Worst Sales

The 8 Largest U.S. Retailers With The Worst Sales

If we’d told you 10 years ago that Borders and Circuit City would vanish off the face of the planet and Blockbuster Video would be auctioned off to a satellite TV provider for pocket change, many people would have expressed disbelief. But those once-great stores have had their heyday in history, so now it’s time to look into the magic 8 ball to see if doom lies ahead for other major retailers. [More]

OfficeMax Needs To Get Its Story Straight Before Selling Any More RAM

OfficeMax Needs To Get Its Story Straight Before Selling Any More RAM

Daniel writes that a recent experience with OfficeMax taught him an important lesson: don’t believe a damn word of what anyone at this particular OfficeMax says. A store employee assured Daniel that he knew what type of RAM was the correct one for his Macbook Pro…and was wrong. When Daniel tried to return the RAM, a manager told him that opened RAM couldn’t be returned, but he could dispute the charge with his credit card company…but the chargeback was denied, with OfficeMax claiming that Daniel should have taken the item back to the store. [More]

Having A Picture Scanned At OfficeMax Is Like Being On A Game Show

Having A Picture Scanned At OfficeMax Is Like Being On A Game Show

Adam and his wife never know what they’re going to be charged for scanning services at OfficeMax’s ImPress print center. I like to imagine that the ImPress employee stands in front of them holding a very long microphone, and tries to build tension before a coworker flips over the Actual Price card. [More]

OfficeMax Won't Send Customer A Refund Gift Card That Works

OfficeMax Won't Send Customer A Refund Gift Card That Works

When Dave bought a monitor from OfficeMax he opted for the MaxAssurance insurance plan. His bet that the monitor would break paid off, but he’s been unable to cash out because OfficeMax keeps sending him gift cards that won’t work. He writes:

Office Depot Makes Up Lame Excuse To Weasel Out Of Price Match Guarantee

Office Depot Makes Up Lame Excuse To Weasel Out Of Price Match Guarantee

Office Depot didn’t want to accept Chaz’s OfficeMax coupon for $20 off his $259 printer, so they told him that competitor’s coupons didn’t apply to technology purchases, which is an utter lie. Office Depot’s policy is to accept competitor’s coupons, subject only to the terms and conditions of the coupon, a simple concept Office Depot apparently can’t understand.

OfficeMax Calls You A Thief For Trying To Recycle

OfficeMax Calls You A Thief For Trying To Recycle

OfficeMax called Chris a thief for recycling empty printer cartridges. OfficeMax’s MaxPerks program gives customers $3 for each empty cartridge they recycle, with a limit of 5 cartridges per customer per day. Chris runs a computer repair business that leaves him flush with empty cartridges. According to one cashier, this makes Chris a thief.

OfficeMax Ships Spindle Of CD-Rs Without The Spindle

OfficeMax Ships Spindle Of CD-Rs Without The Spindle

Hey OfficeMax, Bill ordered a spindle of CD-Rs, not a batch of CD-Rs carelessly dumped into a box without the spindle or any protective cushioning. Did you seriously think he wouldn’t notice or complain about the pell-mell packing job? Unsurprisingly, the CD-Rs are scratched and ruined. Bill isn’t pleased, but he’s taking the flub in stride.

UPDATED: Office Bait-and-Switch Max

Update: I’m an idiot. I forgot to include her email, then didn’t check. Apologies, guys!

OfficeMax Loves Receipts. Hates You.

OfficeMax Loves Receipts. Hates You.

14 months back, Steve picked himself up a dandy HP 6210 all-in-one printer from OfficeMax. He was confident that it would break almost immediately; that’s what cheap printers do.