One of the barriers to the formation of the StaplesMaxDepot office-supply Voltron has been the commercial supply businesses that both companies run: in addition to running retail stores, they both also do business delivering office supplies to corporate clients. One possibility could let the mega-merger go forward: Staples could sell its commercial supply business to competitor Essendant. [More]
The $6.3 billion merger between the top two office supply chains has hit yet another bump: the European Union opened an “extensive” investigation into the would-be union of Staples and rival Office Depot. [More]
In an effort to gain approval for their $6.3 billion proposed marriage to Staples, Office Depot announced last month it would close about 400 stores. While that move could certainly help the merger process, it appears that federal regulators are less worried about retail sales at physical stores, and more concerned about their contracts to provide supplies to large corporations and businesses. [More]
Amazon is gunning for businesses – connecting them with sellers of everything from lab equipment to food service supplies. The online retail giant launched its latest marketplace Tuesday, aiming to provide businesses with the same shopping service the company offers everyday customers. [More]
Manufacturing company 3M announced a policy change today that aims to ensure its pulp and paper suppliers are doing their best to preserve the environment by only providing materials from protected forests. [More]
Just weeks after activist investor Starboard Value publicly demanded Staples and Office Depot get hitched, the two office supply stores are apparently taking talks of a walk down the aisle seriously. [More]
Earlier this year, Staples announced plans to close 225 underperforming store due to poor performance. Almost six months later, the office supply retailer hasn’t managed to turn things around, mostly because consumers are looking elsewhere for most of the things they would buy at Staples. Especially electronics. Turning things around will be a difficult task, since the chain plans aggressive discounts to lure customers back in. [More]
Reader Laura (no relation) received a big, sturdy Amazon box at work. “The kind large enough to hold six to eight regular reams of 8×11 paper,” she wrote to Consumerist. “20 inches in length and a good foot wide and deep.” This box must hold a large amount of office supplies, right? Not so much. [More]
If you’ve seen the movie “Office Space,” you may have wondered: what’s so great about a Swingline stapler that the character Milton clung to his so desperately? Reader Bradley can’t vouch for the red, small-capacity type of stapler, but his office regularly uses a high-capacity stapler with a broken strike plate. Would they have to replace the whole expensive stapler? Noooo! [More]
We’re sure that Staples has a very, very good reason for packing a single box of white-out in a massive box full of air pillows. Perhaps that product was in a different warehouse than the rest of the order going to Ian’s company. Perhaps they were out of small boxes or padded envelopes, and speed in shipping is more important than sanity in packaging. Or perhaps Staples employees fear the stink of correction fluid, and wanted to make sure everyone stayed very safe from it. Whatever the real reason: it’s ridiculous. [More]
If you need staples, you can go to Marty’s local Walmart. There, confusing economic forces have come together to make staples cost twice as much if you buy them in a larger box. No, really: when you buy three boxes containing five thousand staples each, the total cost is half as much as one box with fifteen thousand staples. And it’s not like the box is anything special. [More]
Wise Bread tells us that office supplies can quickly and easily help patch-up ailing garments. In a hurry, staples can save skirts and cardigans by holding together fragile hems and clasps. Markers can even be tasked to help clear scuff marks from leather shoes. Still, it never hurts to stash an extra set of shoes and accessories in the office, just in case your repair calls for more than just office supplies. How do you fix your clothes in a pinch? Share your secrets in the comments.
Customer.firstname.lastname@example.org, an internal source says, is a good email contact for reaching Office Depot executive customer service, those cool cats who can solve tricky customer service issues when the lower level people fail. “Office Depot calls it customer relations,” our tipster tells us, “and I’ll be the first one to tell you that we cave easily.”
14. Managers have coupons kept in the safe that they can use for dissatisfied customers. If you have a problem ask to speak to a manger and most of the time they will offer you some sort of discount on a product or a free service in the store.