Consumerist
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office depot
Office Depot Comes Through With Stellar Customer Service, But Then Doesn't Deliver On Promise
Jake couldn't place an order for an Xbox 360 deal on Black Friday—yes, we're talking about a failed transaction from two and half months ago—but he got surprisingly helpful customer service from Office Depot. Margaret at the Office of the Chairman even gave him her personal number and promised him a raincheck of sorts in the form of a gift card for a future purchase. Her offer sounded almost too good to be true, and maybe it was, because as of February he still hasn't seen a gift card. And Margaret won't return his voicemail messages, not even to say the deal is off. Update: Office Depot saw this post, and they contacted Jake. More » -
phone numbers
Secret Phone Numbers And Email Addresses To Reach Executives At 101+ Companies
Inside, email addresses, phone numbers, and addresses for over 100 different companies to inject your customer service complaints into their corporate executive offices, and get it well on the way to success.
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email addresses
Reach Office Depot Executive Customer Service
Customer.relations@officedepot.com, an internal source says, is a good email contact for reaching Office Depot executive customer service, those cool cats who can solve tricky customer service issues when the lower level people fail. "Office Depot calls it customer relations," our tipster tells us, "and I'll be the first one to tell you that we cave easily."
(Photo: destinelee)
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