Teresa says Delta did an excellent job of driving her into the arms of other airlines by not only changing her itinerary without notice, but overbooking the changed flight and demanding passengers take their bump offer, otherwise they’d cancel the flight. [More]
Delta Threatens Flight Cancellation If Passengers Refuse Bumpage
By March 29, 2010
Citibank To Customer: Charge $750 And We Won't Gouge You So Badly
By November 18, 2009
Mike says Citibank boosted his interest rate to 20 percent, then said they’d knock off half of it as long as he paid on time and charged at least $750 a month.
