Craig Newmark's Two Observations From 14 Years Of Customer Service

Craig Newmark's Two Observations From 14 Years Of Customer Service

Craig Newmark, of craigslist.org, offers the following two observations from fourteen years of customer service:

Staying Out Of The Red Is The New Black

Staying Out Of The Red Is The New Black

All of a sudden, everyone is interested in how their banks, credit cards, credit scores, credit reports, mortgages, and money actually work. Staying out of the red is the new black. Have you found yourself talking more about money matters and strategies with friends, family, co-workers, and even strangers?