Consumerist

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number portability

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Don't Lose Your Cellphone Number When Porting

Impatient consumers can shoot themselves in the foot when trying to port their number from their old cellphone provider to their new one, reports the NYT. Instead, make sure you follow these basic steps: More »

news from the swamp

Liveblogging The Senate Commerce Committee Hearing On Number Portability

Join us today at 10 am Eastern as we liveblog the Senate Committee on Commerce, Science, and Transportation hearing on telephone number portability. These are the laws and procedures governing your ability to take a phone number started with one carrier to another. Historically, telephone companies have sought to limit customer's portability rights.

The full committee will hear testimony from both industry representatives, and from a spunky former Eagle Scout representing the National Association of Regulatory Utility Commissioners. Telcos have spent over $18 million in the past two years lobbying Congress; let's see what their money has bought.

Keep hitting refresh for up-to-the-minute analysis and breaking off-the-cuff remarks!

10:00: Quoth C-SPAN: "Hearing on telephone number portability. Coverage being momentarily." Exciting!
10:07: And we're off! To watch the hearing, click this link, which will open in Real Player.
10:08: Chairman Inouye didn't bother to show up for his own hearing. How odd. Senator Ted Stevens (R-AK) gets to run the show
10:09: Senator Stevens is making his opening remarks. There was a notable, worried stumble as he said "internet, internet services."
10:10: Today will be all about expanding number portability not just between wireless and wireline services, but to all voice services, including VoIP. We now have dreams of porting our number to GrandCentral.

More »

consumerist kit

HOWTO: Find A Consumer Lawyer

To save money, Justin got his dad to switch from Verizon to Vonage and port his business number over. Three weeks later, after running back and forth between the two companies, calling the number results in a "sorry, your call did not go through" message. Needless to say, this had quite an adverse effect on Pops' business. More »