CSR Reveals His Most-Hated Customer Cliches

CSR Reveals His Most-Hated Customer Cliches

The other day we asked readers to vent about those cliched phrases they hate to hear from the mouths of customer service reps. And boy-howdy did you vent. Now it’s time to hear from someone who works in the trenches as a CSR about those tired tropes he’s sick of hearing customers utter over the phone. [More]