$700 In Citi Rewards Gift Cards Stranded In New Jersey

$700 In Citi Rewards Gift Cards Stranded In New Jersey

Yuriy traded in 70,000 Citi credit card reward points for $700 in gift cards. He intended to use the cards to buy a new laptop for his mother–how sweet! But something has gone horribly wrong, and the package of gift cards is stranded in Secaucus, N.J. It will take seven weeks for Citi to believe that the cards are really missing and issue replacements. [More]