Consumerist
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admiration
America's Most And Least Admired Products And Services: Budweiser Is Good, Coors Is Not
Each year Fortune magazine does a survey to determine America's most admired companies. We took a look at their data and found the top 10 most admired companies for the quality of their products and services. We also found the least admired.
Oddly, beer topped each of the lists. Anheuser-Busch is the company most admired for the quality of its products, while Molson Coors is the least admired. The full lists inside. More »
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rankings
Latest ACSI Survey Is Out: You Really Like Dollar General
The American Customer Satisfaction Index has released its latest scores of retail businesses, so we thought we'd take a look at the department store rankings by constructing a handy graph. When it comes to customer satisfaction, apparently Dollar General is doing something right—and Wal-Mart, as usual, is doing lots of things wrong. More » -
christmas creep
Nordstrom Opposes Christmas Creep
Nordstrom has conquered the urge to celebrate Christmas before Thanksgiving. The retailer announced its decision to respect the calendar and common sense by hanging signs declaring that they will wait until the day after Thanksgiving, the earliest acceptable moment, to display their Christmas decorations. The vainglorious announcement is an important indicator that Nordstrom's competitors have overdone the unseasonable cheerfulness schtick.
[Image thanks to Celeste!]
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customer service
Amazon.Com Wins Best Customer Service
Online megastore Amazon.com won top honors in a national customer service survey released last Thursday. Here's the top ten list, according to a National Retail Federation/American Express study. More »
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