Keyloggers are devices that plug in between a keyboard and computer, and they have perfectly legitimate uses. For example, let’s say that you suspect one of your employees is writing “Sherlock” fan fiction instead of doing data entry: you can see what they’re actually typing and find out. The keyloggers found at a Nordstrom store in Florida were put to a use that isn’t legitimate at all: stealing credit card numbers. [More]
Earlier this week, we told you how Nordstrom has been testing a smartphone tracking service at 17 of its stores around the country. Almost immediately after the public found out about the tracking system, the department store decided to put an end to it, though it insists the timing is just a coincidence. [More]
Earlier this year we told you about the many hi-tech ways in which retailers are tracking customers’ movements and purchases. Now high-end department store Nordstrom admits that it’s using a smartphone tracking system to keep an eye on shoppers’ behavior. [More]
Remember how one reader kept getting emails about the Nook she’d never ordered? Another Consumerist tipster says he’s been receiving emailed receipts from Nordstrom for purchases in Seattle that he never made. Jason says it’s annoying but mildly amusing, as in this case where the purchases have led him to believe his unknown pal has “a hot date planned.” [More]
Over in ye olde Europe, shoppers with an eye for trendy clothing are very familiar with Topshop, which is one step up from say, H&M, but not as expensive as a traditional luxury department store. But Americans have been going without the popular chain in most parts of the country, which is why it’s teaming up with Nordstrom to bring its fashion offerings to the masses. [More]
As more and more stores give into the Christmas Creep, putting trees and wreaths out on the sales floor as early as June and July, Nordstrom continues to buck the trend — not only refusing to put up holiday decorations before Thanksgiving, but also letting the world know about it. [More]
For four years, we’ve been documenting Nordstrom’s resistance to that insidious holiday shopping problem known as Christmas Creep. But after all these years of making it clear that it wouldn’t be getting into the yuletide spirit until after Thanksgiving, there is some concern the department store might be feeling the creep’s siren song. [More]
Are you sick of spilling hot coffee on a white shirt and not paying an exorbitant amount of money for it? Well then you’re in luck, because Starbucks, Nordstrom and designer Alexander Wang have teamed up to sell you an $85 T-shirt, complete with a faux Starbucks stain. [More]
We try not to be too paranoid about the cleanliness of things we purchase. We’ll purchase used books, buy vintage clothing, drive pre-owned cars. But the “Ick Factor,” as it’s known in the world of science, jumps off the charts when it comes to used undies. But that’s exactly what NBC claims to have discovered at several retail stores. [More]
When I was growing up we always put up our Christmas stuff the day after Thanksgiving. Nordstrom agrees. Once again, they are taking a stand against Christmas Creep.
Americans face a tough choice Tuesday morning: watch Barack Obama’s historic inauguration, or storm department stores to take advantage of a first-come, first-serve cosmetics giveaway worth $175 million.
Each year Fortune magazine does a survey to determine America’s most admired companies. We took a look at their data and found the top 10 most admired companies for the quality of their products and services. We also found the least admired.
The American Customer Satisfaction Index has released its latest scores of retail businesses, so we thought we’d take a look at the department store rankings by constructing a handy graph. When it comes to customer satisfaction, apparently Dollar General is doing something right—and Wal-Mart, as usual, is doing lots of things wrong.
Nordstrom has conquered the urge to celebrate Christmas before Thanksgiving. The retailer announced its decision to respect the calendar and common sense by hanging signs declaring that they will wait until the day after Thanksgiving, the earliest acceptable moment, to display their Christmas decorations. The vainglorious announcement is an important indicator that Nordstrom’s competitors have overdone the unseasonable cheerfulness schtick.