nordstrom
Americans face a tough choice Tuesday morning: watch Barack Obama's historic inauguration, or storm department stores to take advantage of a first-come, first-serve cosmetics giveaway worth $175 million. More »
—>Each year Fortune magazine does a survey to determine America's most admired companies. We took a look at their data and found the top 10 most admired companies for the quality of their products and services. We also found the least admired. More »
—> The American Customer Satisfaction Index has released its latest scores of retail businesses, so we thought we'd take a look at the department store rankings by constructing a handy graph. When it comes to customer satisfaction, apparently Dollar General is doing something right—and Wal-Mart, as usual, is doing lots of things wrong. More »
—>Nordstrom has conquered the urge to celebrate Christmas before Thanksgiving. The retailer announced its decision to respect the calendar and common sense by hanging signs declaring that they will wait until the day after Thanksgiving, the earliest acceptable moment, to display their Christmas decorations. The vainglorious announcement is an important indicator that Nordstrom's competitors have overdone the unseasonable cheerfulness schtick. More »
Online megastore Amazon.com won top honors in a national customer service survey released last Thursday. Here's the top ten list, according to a National Retail Federation/American Express study. More »




