Keep Those Worst Ad In America Nominations Coming!

Keep Those Worst Ad In America Nominations Coming!

Last week, we asked you to start nominating the baddest badvertisers around for Consumerist’s Third Annual Worst Ad In America Awards, and you quickly responded with hundreds of comments and e-mails. But even if you missed that post, there are still four days left to vent your hatred. [More]

Chase Won't Stop Calling For My Dead Mom Every Day At 4 A.M.

Chase Won't Stop Calling For My Dead Mom Every Day At 4 A.M.

For the month of August, consumer advocate Christopher Elliott will occasionally be sharing some of the questions and problems he receives from readers. In this week’s case, Kimberly says a day doesn’t go by that Chase bank’s auto-dialing system doesn’t call her at 4 a.m. with automatic account notifications for her mother, who happens to have been dead for two years. Can anyone put an end to the hassle? [More]

Help! Neither Best Buy Nor Asus Will Give Me A Laptop That Works

Help! Neither Best Buy Nor Asus Will Give Me A Laptop That Works

For the month of August, consumer advocate Christopher Elliott will occasionally be sharing some of the questions and problems he receives from readers. In this week’s case, Giovanna bought an Asus laptop at Best Buy that startedly began shutting down at random times. Since then, she’s been caught in a cycle of unsuccessful warranty replacements — but now that warranty is about to end. Will either party step up to just provide her with a working computer? [More]

AT&T Offers Me A Discount On Wireless Service & Then Backs Out… Now What?

AT&T Offers Me A Discount On Wireless Service & Then Backs Out… Now What?

For the month of August, consumer advocate Christopher Elliott will occasionally be sharing some of the questions and problems he receives from readers. In this week’s case, Pam’s job entitles her to a discount on AT&T wireless service — a discount she’d been promised would be applied to all five phones on her account. But only after she’d changed over — and lost her unlimited data plans — did she find out the discount doesn’t cover all her devices. How can she get the company to keep its word? [More]

Notice About Errors With Password Reset Emails

Notice About Errors With Password Reset Emails

Our hosting provider is having significant difficulty delivering password reset emails to our users. Today, they made a change that resulted in a large amount of backlogged emails being sent out to users who had requested a password reset in the past two weeks. If you received such an email and are concerned or would like assistance, please email support@consumerist.com and our internal team will assist you. [More]

Help! My Target Gift Card Has Gone Missing

Help! My Target Gift Card Has Gone Missing

For the month of August, consumer advocate Christopher Elliott will occasionally be sharing some of the questions and problems he receives from readers. In this case, Robert is trying without much luck to track down the Target gift card he ordered for his grandson — and finding out that Target isn’t obligated to deliver that card in a timely fashion. Can anyone help him find it? [More]

Comments Have Been Restored

We at the Consumerist would like to thank you for sticking with us during this difficult time. This post is to inform you that the ability to comment on the site has been restored. As a precaution, your password has been reset. You will need to choose a new password. You can begin that process here. We’d like to thank everyone who reached out during this difficult time with messages of support and offers of help. Consumerist has a truly wonderful and loyal community and we’re glad to be able to welcome you back. [More]

AN UPDATE ON CONSUMERIST SECURITY

As described in yesterday’s post, the Consumerist has been dealing with security issues that forced us to take the site down twice in the past week. Since the last episode ended Saturday night, we have taken certain steps that we believe address the problems we experienced. [More]

IMPORTANT MESSAGE FOR CONSUMERIST READERS

As some Consumerist readers have noted, the site has been down twice in the past week
and we promised an explanation, which follows. [More]

Welcome To The Slightly Newer Consumerist.com!

Welcome To The Slightly Newer Consumerist.com!

If you’re looking at Consumerist right now and thinking “something’s not the same,” well… you’re right. We’ve been busy making some tweaks — some you’ll see and some you won’t — but it’s essentially the same Consumerist.com before it got prettied up for the society ball. The biggest change is that, because of the updates you will have to reset your password using the e-mail address you originally used to sign up with. Rest assured that this is not a security issue; it’s just necessitated by the switch to the new platform. [More]

Comments Are Taking A Vacation This Weekend While We Do Some Maintenance

Comments Are Taking A Vacation This Weekend While We Do Some Maintenance

In order to finish what we began back a few weeks back, we once again need to temporarily shut off commenting starting… well, any minute now (It might take a while for the shut down to thoroughly propagate). Things should be back up to normal (whatever that means) come Monday morning — though you will likely need to reset your password when you log in for the first time next week. As always, your patience is appreciated. [More]