UPS Won't Budge On Refunds For Packages That Didn't Make Guaranteed Christmas Delivery In Colorado

UPS Won't Budge On Refunds For Packages That Didn't Make Guaranteed Christmas Delivery In Colorado

There are several thousand irritated UPS customers in the Denver area this week. They paid for UPS’ guaranteed pre-Christmas delivery but Big Brown was unable to make good on its promise and 50,000 packages didn’t make it under the tree in time. Now UPS is saying these customers will not be getting refunds because the delay was snow-related. [More]