An influx of America swelled our inbox and IM line as our segment played on Nightline last Friday. Among them, a girl from a small town who couldn't understand why people would speak disparagingly about Walmart. We had a little IM chat.
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Reader Jason reports that a fishy cut of last Friday's Nightline was also heard in their podcast of the show. Listen here. Missing on both the internet-over-tv service and the podcast was a segment containing an infamous clip mocking the cable operator.
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When Consumerist readers and users of Comcast's tv-over-internet service watched our clip on Nightline, they were surprised to see that Comcast appeared to censor out a part that was critical of the cable operator. Whither the Sleepy Comcast Tech? We pointed this out to the segment's producer. 50 minutes later, we got this email from Comcast Corporate Communications:
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The Sleepy Comcast Technician featured prominently in Nightline's story last Friday, but you wouldn't know that if you were watching with Comcast's tv-over-inernet service. Watch this screen snag:
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We hear rumblings. Rumblings that Comcast put up a streaming version of our Nightline appearance on their subscribers-only site, The Fan. And rumbling from the belly of those rumblings? Word that Comcast just happened to cut the part of the Nightline segment where their company was cast in an unfavorable light.
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Here's the video of us on Nightline along with Vincent Ferrari this past Friday, July 14th. People seem to enjoy the part where we say "So?" We like it when Vincent says "Vent their spleen!" Though we really wished they included our metaphor about crack rocks. Nightline definitely nails the best rendering of the cancel call we've seen. They re-edited the recording to leave in the juicy bits, then present the transcript with snazzy bubbles.
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Set your DVR's for ABC's Nightline, 11:35 pm ET on Friday, July 14th. The Consumerist will appear. Most likely, we'll be perched on a leather armchair with pipe in jaw and a fake fire blazing in the background. We'll be opining about consumerism and blogging, AOL call centers, maybe even roll an Oozinator clip. We think the producer said Vicki Mabrey will man the questioning. Vincent Ferrari slated to appear as well.
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We did our sit-down with Nightline tonight. It was fun. Among the many questions they asked, two stuck out in particular.
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