Comcast Introduces Literal Nicknames For Customer Service

Comcast Introduces Literal Nicknames For Customer Service

Check out the nickname for the Comcast CSR who helped Lauren set up her new account. Lauren adds, “‘Nem’ did a good job setting me up, though. I can’t wait to see what the service tech’s name is! Bane, perhaps?” [More]

Sprint Employee Changes Customer's Name To "Pain In The A$$"?

Sprint Employee Changes Customer's Name To "Pain In The A$$"?

Update: Some of our readers who are Sprint customers say they don’t think the screenshots are legit. We asked Sprint for an opinion, and they responded, “We had noticed the post on sprintusers.com earlier today and are tracking down the answer. I’ll get back to you asap.” We’ll post further updates when they arrive.