flying
A happy flight attendant makes for a happy flight, and 24-year-old flight attendant Brandi Lynne has a list of 10 things you can do to make your next flight a little more enjoyable...
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nice
Amazon.com apparently has a glitch whereby if you have 1-click ordering set up to buy MP3 downloads, and you forget that you canceled your credit card because it had been stolen by a random French person, you'll end up with a bunch of "free music." And, if you're an honest person like Jeff Somogyi, when you try to contact Amazon to pay for the music, they'll chuckle at you.
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nice
Not to be outdone by Best Buy (and perhaps in order to make Circuit City seem cheap),
Amazon will be offering $50 in credit to you poor, poor bastards who bought an HDDVD player before Feb. 23, 2008.
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nice
A
Comcast worker woke to find that his apartment building was on fire, so he decided to save some people using the ladder from his truck. Nice guy.
Hartnett jumped into action, knocked on residents' doors and ushered people to safety.
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satisfied customer
Don't say we never printed anything nice about you,
BoA. One of your customers just had an experience with you that—despite still having an overdraft fee of $20 to pay—has left her feeling pretty good about you.
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nice
The
Associated Press is reporting that
Circuit City is tripling the normal return window for HD DVD players in the hopes of retaining some loyal customers.
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nice
The
LA Times says that the State of
California is seeking a $12.6 million dollar fine against Blue Shield for 1,262 violations of claims-handling laws that resulted in 200 people losing their insurance. Blue Cross and Blue Shield have already been fined $1 million for improperly terminating the policies of the sick and pregnant.
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above and beyond
Reader Chris bought an item at Costco, accidentally left it in the parking lot and figured that was that. Little did he know that Costco employees had found the item, made a note of it, and were just waiting around for him to return so he could grab a new one off of the shelf.
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charity
We opened the following email with trepidation, thinking it might be a horrible customer service story about a
charity.
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above and beyond
We get
nice stories about Zappos' customer service all the time, but this one seems to have touched a lot of our readers.
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above and beyond
5) Anata Jones at the Hilton in Fort Wayne, IN made us an awesome omelet. She talked to the eggs and coaxed the omelet into folding perfectly without breaking.
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donate
Do you, for one reason or another, have more breast milk than your baby needs? Great. Donate it to babies who aren't so lucky. From Time:
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nice
Ok, this one made us laugh. The Yosemite Riverside Inn has a reader's cell phone...and they can't seem to get around to sending it back. But they're so nice about it that Michael doesn't know what to do. Michael writes:
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charity
Time magazine is profiling a couple restaurants run by hippies (shhh, we kid, we kid) that let you pay whatever you think the meal is worth. We know we could never go to these restaurants because we would feel extreme guilt and overpay for our food. Actually, that's sort of the idea.
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top
This email is so money. It's a pitch letter from
NICE, the call recording system used by 67% of the Fortune 100. As we suspected, your call gets digitized and
can later be accessed by a manager searching for a key word. The email says, "For financial services firms, NICE can help cut legal risk and meet compliance rules. Did that customer say "sell" rather than "buy" as his lawyer now claims? The call is readily accessed for proof."
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Consumerist
above and beyond
