New York Times Accidentally Tells 8 Million Readers Their Subscriptions Are Canceled

New York Times Accidentally Tells 8 Million Readers Their Subscriptions Are Canceled

Millions of people who had given their email addresses to The New York Times were incorrectly told Wednesday morning that they had canceled their subscriptions. The accidental email to 8 million readers caused confusion, leaving subscribers scrambling to see what was wrong with their accounts while befuddling those who didn’t subscribe. After initially declaring the email was a spam attack, the paper copped to the fact that an employee sent the email and apologized for the accident in a second mass email. [More]

If I Wanted A Newspaper Subscription, I Would Subscribe To
Your Newspaper, Wouldn't I?

If I Wanted A Newspaper Subscription, I Would Subscribe To Your Newspaper, Wouldn't I?

Sure, times are difficult in the newspaper business, and new and innovative ways to attract readers are essential right now. However, we can go ahead and not recommend this method. Laura writes that the carrier for her local weekly paper subscribed everyone on her route by default, and left a cheerful note telling them to call customer service if they didn’t want it. [More]