bannings
Newegg seemed to think Jenn was responsible for her brother's chargeback with them. When she tried to place an order using her own name and credit card number, but with the same shipping address as her brother, her account was suspended. Jenn figured she could resolve the problem with a conversation or two with Newegg's customer service department, but as you'll see from the transcript below, Newegg's CSR blatantly says Jenn's account won't be approved until her brother reverses his chargeback.
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