Yay, New Jersey! They’ve got a bill in the works that would require all high school seniors to learn basic personal finance skills, like writing a check, managing credit card debt, and getting a mortgage. Excellent, kids should graduate high school knowing cosine and cosign.
Justice has finally been served to the senior citizen who was not only ripped off on his trade-in vehicle (which is, frankly, to be expected), the dealership also got him to hand over his ATM card and just straight up stole $2000 from his bank account.
About 10 women who paid up to $4,000 for dresses they never received picketed the bankrupt Calvary Bridal House in Millburn, NJ this past weekend, screaming and holding hand-made signs that said things like “Fraud” “Scam” and “”Bride in stress, where’s my dress?”
Meet Pythias Brown. Until recently, he was a TSA screener at Newark airport, and if you’re missing any pricey electronics, you might have Mr. Brown to thank for it. He’s accused of stealing more than $200,000 worth of electronics, including a $47,000 camera from HBO. Oddly, it was CNN that helped bust the “one man crimewave” when an employee noticed some of their equipment being sold on eBay.
This is the view when you order a toasted whatever from the Quiznos in Warren, New Jersey: a cleaning rag and a bug zapping racket. Mmmm…toasty!
There are lots of good ways to escalate your complaints. Going to the store, dousing yourself with lighter fluid and setting yourself on fire is not one of them. Unfortunately, that’s exactly what one Newark, NJ man did after becoming frustrated with the amount of late payment notices and collection calls he was receiving from Rent-A-Center.
908-717-3115 is the number for the NJ Verizon Escalation Hotline. This is the number they’re giving out to Verizon customers in NJ who signed up for FiOs and are still waiting for their free LCD TVs. Leave your name and number and they’ll call you back.
Reader Matt says he bought gas from a Sunoco station in New Jersey, but the price advertised didn’t match the price he was actually charged. He even “double checked” to make sure there wasn’t a separate price for cash vs credit. Matt says he tried to resolve the dispute with an employee, but that the employee “just kept saying he doesn’t know why it’s happening. So I just snapped a picture and left.” What should Matt do?
There’s more to the story about the person who died from drinking lamp oil. One 84-year-old NJ lady died after mistaking tiki torch oil for apple juice. 4 other NJ residents were hospitalized after doing the same. One of them was an 8-year old girl, now suffering permanent lung damage. Oddly, the victims were located in separate parts of the state. NJ Poison Information and Education System executive director Steve Marcus told Gothamist, “During my 40 years in medicine, you get an occasional kid who ingests kerosene, but I have never seen this kind of cluster.” (The Happening Part 2? Neurotoxins disable the part of people’s brains that makes them distinguish between household cleaners and refreshing beverages?) All of them drank the same product, oil in a clear plastic bottle labeled “Tiki Torch Fuel,” sold by Lamplight Farms, Inc. Amber in color, it’s visually indistinguishable from apple juice. Don’t forget to always keep chemicals under the sink and away from food, and always in original bottles. That some of these almost seem designed to look like tasty energy drinks doesn’t help matters.
These internal Verizon emails, sent by the same insider and as a a followup to “LEAKS: Insider Says Verizon Isn’t Fulfilling Advertised Discounts For Tens Of Thousands,” shows why some of our readers have complained about Verizon offering them one price and billing them another, and then being inflexible in offering service credits. It appears to show that Verizon mailed out a half a million “Blitz” promotional rate cards, then decided it was an error and pulled the offer from the computers. Then Verizon let people get the advertised offers, but only if the customer specifically asked for it. Around the same time, on March 3rd, management cuts the discounts reps can give to $150. Two weeks later, it’s $50. Two weeks after that, it’s zero. Even if a customer was overbilled and legitimately deserved a credit, tough titties, Texas, you weren’t going to get it. Verizon insider’s explanation, rebuttal to the response by Verizon PR pointman John Bonomo, and the internal emails, inside…
A reader who would like to be called CrazyNJConsumer writes in with another one of those “mismatched serial number” PS3 stories. The scenario usually goes like this: You buy a PS3. It’s broken. You return it. The store checks the serial number and finds that it doesn’t match. They accuse you of swapping your old broken PS3 for a new one and refuse to take the return. You are very sad.
Here’s sad news– Comcast has worse customer service than the New Jersey DMV.
United Home Warranty, which has disconnected its phones, taken down its Web site and left no forwarding address, has vanished, leaving an unknown number of policyholders holding worthless home warranties, authorities said.
A mysterious letter was anonymously faxed to our headquarters by a self-described “disgusted” Verizon customer service rep angry at how he/she says Verizon is screwing over landline customers. Here’s the highlights of his gut-spilling:
- 30,000+ people nationwide have still not received the free HDTVs Verizon promised new FiOS triple-play subscribers
- Verizon totally screwed up the “blitz” promotion, leading some customers signing up and not getting their discounts, others getting too much discount, and others not getting their discount for months
- Employees issued over $1 million in credit in January ’08, double what was given out in Jan ’07
- $250 in discretionary credit has been reduced to $50
- Internally, Verizon refers to customer service reps who give out “too much” credit due are called “offenders.”
The Best Buy in Secaucus, NJ refused to match J&R’s price for a Bluetooth headset, claiming that J&R was not covered by Best Buy’s price match guarantee. Best Buy employees first called J&R—a large New York electronics retailer—a wholesaler. A manager later insisted that J&R was a Mom & Pop store and refused to match the lower price. When reader Steven attempted to cut through the absurdity by calling corporate, he was told that the price match is provided at each store’s discretion. Read his full story, inside.
A scammy website, “IWantToVote.com,” has been charging residents of New Jersey $9.99 to fill out their voter registration forms, says that New Jersey Public Advocate:
Ex-Best Buy manager Michael Oliveri, may “suck,” but he’s pretty darn clever. After he was fired from Best Buy he applied with Circuit City and Target, but became suspicious when job offers from those companies were abruptly terminated.