Yesterday, the blog Explain the Fee noted that Sprint customers with the new Samsung Epic 4G, who have to pay an extra $10 a month for a premium data plan, are reporting upload speeds slower than phones they had 3 or 4 years ago–with upload limits seemingly capped at 150kps. [More]
If you watch ABC’s shows online or with an iPad, your limited commercial interruptions are about to get a little less limited. So far, most of ABC’s streaming shows contain 5 to 6 ads of 30 seconds each, but mocoNews says one of ABC’s executives just confirmed that the network is going to double that ad load, perhaps leading the way for other networks to do the same. [More]
AT&T’s network is notorious for the connectivity issues surrounding the iPhone, and Silicon Alley Insider thinks that the iPhone 4 is only going to compound them. Steve Jobs’ assurances that AT&T has assured him the network is going to get better by the end of the summer won’t be enough, because of specific changes Apple made to the phone itself. [More]
Apparently quite a few Nexus One users are having a hard time getting their new phones to connect to T-Mo’s 3G network. Instead, according to InformationWeek, they are getting bounced down to the slower EDGE network. [More]
Last week AT&T, in yet another of a string of PR failures about the health of its network, made things even worse by publicly blaming its customers for, you know, being customers. Over the weekend, though, a new thread was introduced into the narrative: it’s the iPhone’s fault. Not because it’s too popular, which has been the old complaint, but because the hardware doesn’t work right, and AT&T can’t say anything about it for fear that Steve Jobs will reach down through the clouds and smite them.
That sounds pretty tragic and sad for AT&T, but the problem is nobody knows if it’s true, or if this is yet another strategy to shift the responsibility from AT&T.
AT&T has debuted an iPhone app that will let AT&T/iPhone users submit reports when they experience poor phone service. This will be a popular app. [More]
AT&T loves your money and will not give up that money no matter what, even if it means making you waste nearly an hour of an AT&T employee’s time, which surely must be worth more than three dollars. We guess it’s the principal; as long as AT&T refuses to admit they’ve got problems, the problems don’t exist.
Anyone who reads the fine print when signing up for Internet access knows that the speeds advertised are “best case” scenarios, or more cynically that they’re total fabrications meant to lure in customers. Now the FCC, as part of its larger study of how to expand broadband access, has reported that “actual broadband speeds lag advertised speeds by as much as 50% to 80%.”
The future of Verizon lies in bundled apps and global domination, according to C.E.O. Ivan Seidenberg. Verizon’s head honcho appeared last week on Charlie Rose to chat about a range of things, including FiOs, the decision to build a CDMA network, and the future of your cellphone service. If nothing else, it’s nice to put a calm, seemingly rational face to the grotesque anti-consumer corporate monster that we all loathe. Hit the jump for the full interview.
Some bad news if you love the show Without a Trace. Not only do you have poor taste in entertainment, but there will be a gaping hole in your life come September when your drama, which has given up the ghost, will only be viewable via seance like other departed shows such as Alf, Cop Rock, and Grounded for Life.
AT&T is encouraging its customers to upgrade to the faster 3G network—by downgrading their older EDGE service.
Update: A deal has been reached. Crisis averted. Viacom is demanding that Time Warner Cable pay more for the right to broadcast its networks, but TWC has refused. Tonight at midnight, 13.3 million subscribers in New York, Los Angeles, Dallas, and Cleveland will feel the effects of the stalemate first hand when Viacom makes good on its threat to pull all of its networks from TWC. Translation: no more “The Daily Show,” “Dora the Explorer,” “The Colbert Report,” “The Hills,” etc. But hey, there’s always Hulu and BitTorrent, right?
Katie says her Sidekick wasn’t connecting to the network for the past day or so, so she “called T-Mobile and there’s an outage in NYC affecting all gprs-using devices (sidekicks, blackberries, etc).” They gave her a $5 credit for compensation, so if you’re in a similar situation you might want to call T-Mobile to complain.