How To Lose A Customer Forever With Just One Faulty Router

How To Lose A Customer Forever With Just One Faulty Router

Jessica is a network engineer, so she has some idea of when a piece of networking equipment isn’t working properly. Her Netgear router isn’t working properly, so she called up their tech support. She patiently sat through all of the normal troubleshooting procedures that are used for people who can barely tell a router from a toaster. Then she learned that they weren’t going to accept the router for repair or replacement after only eight months. So she did the only sensible thing: went out and bought a router made by a different company after being loyal to Netgear for more than a decade. [More]

Stitch Up Holes In Your Networking Skills

Stitch Up Holes In Your Networking Skills

If you want to get ahead in the business world, you’ll need skill, luck and connections. And the latter is arguably the most important of your assets. The amount of career success you find will probably be a function of your ability to make helpful connections and use them to your advantage. [More]

Charter Drags Feet To Fix Entire Neighborhood's Internet Access

Charter Drags Feet To Fix Entire Neighborhood's Internet Access

What does it take to get an entire neighborhood’s Internet connection working when something is clearly wrong on the cable company’s end? Judging from Alex’s experience…a lot. His neighborhood has had wonky connections in the summer for years. Unfortunately for Charter, Alex actually knows something about networking, and got them to actually fix the problem. Here, for your edification, is his tale of woe and ultimate triiumph. [More]

How To Quit LinkedIn

How To Quit LinkedIn

LinkedIn doesn’t make it very easy to leave, but it is possible to sever ties. Silicon Alley Insider walks you through the steps, which include navigating through non-obvious menu choices and waiting for a confirmation email from customer support. The reporter’s email never came and he had to lobby customer service several times, so if you do try to break the social networking ties that bind, be prepared to do a lot of follow up. [More]

Never Click On "Free Public Wifi"

Never Click On "Free Public Wifi"

When you’re cruising for a hotspot at a coffee shop, never click on the “Free Public Wifi” wireless network. “Free Public Wifi” is a Windows XP quirk; when a computer can’t find any of its favorite networks it creates a network on-the-fly, but it doesn’t go anywhere. At best, you’ll never connect to the internet. At worst, you could be exposing your computer to hackers. [More]

How To Cut The Cable/Satellite Cord And Remain A Couch Potato

How To Cut The Cable/Satellite Cord And Remain A Couch Potato

We’ve written about ways to cancel satellite or cable and still be able to watch a ton of shows before, an spotted this nifty refresher, posted back in June, from the Christian money blog Bible Money Matters.

7 Steps To Developing A Strong Network In Case You Get Fired

7 Steps To Developing A Strong Network In Case You Get Fired

Financial blogger Brandt Smith at Get Rich Slowly suggests that your first step should be to contact your network, and he backs up his assertion with a real-life success story. He also shares seven keys to developing a strong network:

Joining Facebook Is Like Joining The Mafia. Just Try To Leave.

Joining Facebook Is Like Joining The Mafia. Just Try To Leave.

“It’s like the Hotel California,” said Nipon Das, 34, a director at a biotechnology consulting firm in Manhattan, who tried unsuccessfully to delete his account this fall. “You can check out any time you like, but you can never leave.”