NEW YORK, 6:07 PM, SAT JUL 5 | 4 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
Posts Tagged “

Neiman Marcus

complaints

Neiman Marcus Sells Used Bugaboo Stroller As New

When Steven paid Neiman Marcus $682 for a Bugaboo stroller, he expected to receive a new model, not a used stroller with worn wheels and axles coated with hair. More »

marketing

6 Major Retailers Selling Real Fur As "Faux"

Six big retailers are selling jackets advertised as having "faux" fur, but the fur is actually from real animals. It's not only mean, it's a violation of the federal Fur Products Labeling Act. An investigation by the Humane Society of The United States * found jackets sold at Saks, Neiman Marcus, Lord & Taylor, Dillards, Yoox and Bloomingdales containing the faux "faux" fur. Much of the world's fur is processed in China, a place where they skin animals alive for their fur.

Holiday Shoppers Beware: Six Major Retailers Selling Real Fur as Faux [Humane Society Of The United States] (* note: this is a different group than your local animal shelter)


flogs

Retailers Flog About Their Own Wares, Biased Blogging Becoming Commonplace

The Wall Street Journal has an article detailing a type of flogging that is becoming more commonplace, the retail fashion flog:
Ken Downing might look like any other reporter at the New York shows. But he's the fashion director at Neiman Marcus, the Dallas-based department-store chain that caters to well-to-do shoppers. Starting today, Mr. Downing will post his reviews of around 18 shows at New York's fashion week on the Neiman Web site....
Unlike other media covering the shows, these commentators are in the awkward position of reviewing their own suppliers — and their aim is more to boost sales rather than offer impartial critique.
Does it work? Absolutely. When Downing links his comments to specific merchandise the store sees a "sales bump" that exceeds expectations, according to a Neiman Marcus spokesperson. As shady as Ken is, least he's honest about his identity and job function as he lavishes his purple prose on nearly everything he sees. More »