Consumerist

Posts Tagged “

Negligence

”
equifax

Equifax Double-Reports Student Loan, Still Hasn't Corrected It 12 Attempts Later

"David" can't get Equifax to correct his credit report. Since 2006, he's been trying to get them to remove a misreported student loan, and they've repeatedly ignored him or said it's not their fault. Because of this, David's credit report says he owes a total of $56,910 in student loans, instead of the accurate $28,455.
So what exactly is the problem? After 12 online (and phone) disputes to Equifax and 14 calls (and faxes) to the Direct Loan Servicing Center, each party seems to blame the other.
More »

9:46 PM on Thu Sep 25 2008
By Chris Walters
6,389 views, 45 comments

Latest by probablykate: @twophrasebark: The data is reported electronically and each credit bureau has it's own system. Equifax's is apparently different more »

verizon

Verizon Refuses To Help Locate Body Of Missing Woman For Four Days

Verizon, which has no problem helping the government spy on its customers, suddenly turned stupid in June when a police department asked them for help finding the body of a woman who had been abducted on camera. Despite pleas from the woman's parents, the police, and the FBI, it was four days before a technician was sent out to the appropriate cell tower. When that technician gave the police the location info, they found Kelsey Smith's body within 45 minutes. Verizon won't respond to requests for an explanation of why they couldn't help sooner. More »

4:18 PM on Wed Sep 17 2008
By Chris Walters
46,791 views, 76 comments

Latest by YadiraCastor: Depending on yoiur state, there are various ways for emergency services to get informaiton. I know that Qwest and more »

defeating the purpose

Capital One Mails Fraud Claim To The Person Committing Fraud

"Lisa" writes, "I recently found out that I was a victim of identity theft." What shocked her, and us as well, is that after Capital One notified her that they'd approved the card with another address, they followed up by sending their fraud claim to the criminal's address instead of Lisa's. More »

9:51 PM on Tue Sep 16 2008
By Chris Walters
9,754 views, 24 comments

Latest by Tank: @azntg: ever notice if you don't capitalize the "O" it spells "Capone"? just sayin more »

delta

Delta Makes Woman With Muscular Dystrophy Crawl Off Plane

On July 20th, Julianna's (delayed) Delta flight landed in Atlanta at 7:30pm, with a connecting flight scheduled for 8:05pm. Julianna, who has muscular dystrophy, missed the connecting flight because nobody came with a wheelchair until 8:05—the same time the connecting flight took off. To make matters worse, the plane crew told Julianna she might make the flight anyway if she stopped waiting for help and got off the plane right now, so she crawled down the stairs on her own. When the wheelchair came she was "wheeled into a back room and advised" that her plane had taken off. But that was just the first half of her ordeal, and the next eight hours only got worse. More »

4:25 PM on Tue Jul 29 2008
By Chris Walters
76,351 views, 199 comments

Latest by rashea: I use a wheelchair because of nerve damage. I can push my chair, but I can't push one of the more »

It's been a few weeks without a BPA story, so here goes: Four parents in Ohio have sued Evenflo, Avent America, Handicraft, Playtex Products, and Novartis for using bisphenol A in their baby products. They're seeking class action status. [Washington Post]

8 comments

verdicts

U-Haul Must Pay $84 Million To Man For Injuries

A Dallas court found U-Haul guilty of negligence for failing to maintain its vehicles properly, and awarded 74-year-old Talmadge Waldrip $84 million in damages, $63 million of which are punitive. "The truck's parking brake did not work at all," said the man's lawyer. "He stepped out of the truck and it rolled right over him." More »

10:40 PM on Mon Apr 21 2008
By Chris Walters
7,262 views, 67 comments

Latest by LorettaDuge: I agree with the last post in the sense that I think it's INCREDIBLY important that the operator be really more »

scandals

Did FAA Allow Southwest To Fly Unsafe Planes To Avoid Flight Disruptions?

Yesterday the FAA sought $10.2 million in civil damages from Southwest Airlines for neglecting to inspect the fuselages of 46 of its planes. In documents the FAA submitted to Congress, it alleges "the airline flew at least 117 of its planes in violation of mandatory safety checks" over a 30 month period. Southwest says its passengers were never in danger, and that it was an honest oversight that they caught on their own and revealed to the FAA—but (here's where it gets interesting) an FAA inspector has testified that Southwest continued to fly a plane after he discovered the failed inspections and notified them. Now the U.S. Department of Transportation and Congress are asking why the FAA didn't ground the planes as soon as they knew about the missed inspections, and a couple of FAA whistleblowers are leaking internal docs to the press. Only after the issue became public knowledge did the FAA seek civil damages.
More »

1:07 PM on Fri Mar 7 2008
By Chris Walters
3,153 views, 46 comments

Latest by jtormey3: Law Office of John J. Tormey III, Esq.John J. Tormey III, PLLC217 East 86th Street, PMB 221New York, NY 10028 more »

airlines

Woman Dies On AA Flight After Being Refused Help, Then Given Empty Oxygen Tanks

A 44-year-old Brooklyn woman was returning from vacation in Haiti when she began to have trouble breathing. According to her cousin who was on the flight with her, she was refused help twice by the flight attendant, then she was brought two oxygen tanks with masks—but both were empty. Her cousin requested an emergency landing, but before they could touch down in Miami she was dead, so the plane continued to JFK. The airline isn't commenting on why the emergency tanks were empty in the first place. "After the flight attendant refused to administer oxygen to Ms. Desir, she became distressed, pleading, 'Don't let me die,' Mr. Oliver recalled." More »

11:38 AM on Mon Feb 25 2008
By Chris Walters
13,693 views, 136 comments

Latest by trujunglist: @mercnet: Best comment. It's a good measure of the country, isn't it? @snoop-blog: I think the best idea would've been for them to more »