This is a generic hotel room. (frankieleon)

NY Hotel Fines Brides And Grooms $500 For Each Negative Review Posted By Their Wedding Guests

UPDATE: After hundreds of outraged posts on social media sites, the hotel addressed its Facebook audience early Monday afternoon to say the negative review policy was all just a big misunderstanding. [More]

Hotel Files $74,500 Defamation Suit Against Anonymous TripAdvisor Reviewer

Hotel Files $74,500 Defamation Suit Against Anonymous TripAdvisor Reviewer

The relative anonymity of online review sites makes it tempting to vent one’s anger toward a company in an over-the-top way, but does the use of a screen name prevent you from being held liable for making knowingly false claims? One hotel in Oregon says no, and is suing an unknown TripAdvisor reviewer to prove that point. [More]