Retailers Put Aside Differences, Band Together To Fight Future Massive Hacks

Retailers Put Aside Differences, Band Together To Fight Future Massive Hacks

You know that scene in superhero and/or spy movies (and especially in sequels) where the hero and his/her longtime nemesis must begrudgingly band together, if only for one kick-butt scene, to take down a larger foe that could hurt them both? That’s probably the most interesting way to think about today’s announcement from the National Retail Federation. [More]

(Tony Webster)

Court Strikes Down Fed’s Debit Card Swipe-Fee Rules

One of the more contentious aspects of the recent financial reforms was a directive from Congress for the Federal Reserve to set a cap for swipe fees — the amount charged to retailers for each debit card transaction — in order to bring the fees in line with what it actually costs to process the transactions. This morning, a U.S. District Court judge ruled that the Fed disregarded the intention of the reforms by setting that cap much higher than it should have been. [More]

In 2010, a Consumerist reader found this back-to-school display at a Staples in June.

National Retail Federation Confirms Existence Of Back-To-School Creep

Last week, we mentioned that even though some schools have just recently finished for the school year, retailers are already beginning their back-to-school promotions. We wondered (and hoped) that this was just an anomaly and that we weren’t seeing evidence of Back-To-School Creep, but people who know a thing or two about the retail business say it’s a growing trend. [More]

Increase In Shoplifting May Be Sign Of Economic Recovery

Increase In Shoplifting May Be Sign Of Economic Recovery

While one might initially expect an increase in shoplifting to be a sign that more people are facing dire financial straits, there are those who believe the recent uptick in retail theft could actually be a hint that the economy is improving. [More]

Amazon.Com Wins Best Customer Service

Online megastore Amazon.com won top honors in a national customer service survey released last Thursday. Here’s the top ten list, according to a National Retail Federation/American Express study.