You often hear hackneyed jokes about people blaming the TV weatherman for the bad weather. But the folks at National Grid are doing just that, pointing the finger at forecasters for not accurately predicting a storm that left hundreds of thousands of customers in New England without power. [More]
If you’ve ever wondered how long the effects of ID theft can linger, just ask the upstate New York woman who has been battling National Grid for years because the utility company won’t believe she isn’t the same person who owes $4,800 on an account opened 18 years ago, when she was only seven years old. [More]
53-year-old New Hampshire grandmother Kay Phaneuf died this weekend after National Grid cut her power over an unpaid bill. Phaneuf suffered from a heart condition that required her to sleep in an oxygen tent and use a plug-in oxygen machine. The worker who disconnected the power after ringing Phaneuf’s bell and waiting several minutes at the door apparently didn’t notice a big red sign that warned people not to smoke because of the oxygen machine. National Grid is claiming they followed proper procedures, but that isn’t stopping New Hampshire’s Public Utilities Commission from opening an investigation. [More]
After ice storms slammed Boston and left thousands without power, one opportunist saw a chance to make a buck in the dark.
For nearly a year, we’ve told you about door-to-door salesmen trying to get New Yorkers to switch to IDT Energy, pretending to work for ConEd.
IDT Energy, which specializes in going door to door and lying to customers in order to get sales, has expanded its reach past NYC and is now conning the good citizens in Albany, NY, according to this reader Peter’s letter: