national-city

Secret Credit Card Backdoor Numbers To Get Your Credit Increased, APR Changed, Etc!

By Ben Popken on January 14, 2010 12:00 PM 28 Comments

Want your credit line increased, APR lowered, or your declined credit card application approved? Begging and pleading with customer service not getting you anywhere except front row seats to your personal puddle of shame? Then give some of the "backdoor numbers" a shot.

Do you bank with National City? Well, it's time you were introduced to PNC. Based in Pittsburgh, PNC is buying Cleveland-based National City for $5.2 billion. PNC is also taking $7.7 billion from the Treasury's capital-infusion program. [NYT] More »

american express

Amex Tops JD Power Credit Card 2008 Customer Satisfaction Survey

By Ben Popken on September 3, 2008 4:46 PM 37 Comments

—>JD Power and Associates ranked American Express at the top of their 2008 Credit Card Satisfaction Study. Customers gave the company high marks in interaction, billing and payment processes, reward programs, fees and rates, and benefits and services, with the first three factors standing out in particular. Capital One and HSBC, which target revolvers with lower credit scores, received the worst marks. Oddly, Discover got second place. People must really like their two-cycle billing (see "Two-Cycle Billing And Why It's Evil"). Full rankings inside... More »

we're using the internet

National City Mortgage Company Can't Help You Access Your Account

By Meg Marco on April 2, 2008 7:56 PM 34 Comments

—>Reader Kevin writes in with one of those stories that makes you feel like pulling your hair out. He can't access his online account with National City and they can't help him. More »

banks