Erica Kocur in Minneapolis received her water bill from the city, and it’s for $1,600, about 20 times what she normally pays. The city says it’s accurate, but KSTP-TV says that she would have had to use almost 200,000 gallons of water in one month to generate that figure. [More]
The Pennsylvania school district accused of using school-issued laptops to spy on their students insists that their ability to activate the computers’ webcams from anywhere is a security feature. Oh, but school employees told students earlier that the lights next to their webcams were coming on now and then due to a “glitch.” [More]
If record labels decided to pull some of their songs from the Zune Pass service in the past couple of weeks, they did a poor job telling Microsoft about it. The company seems to be as in the dark as Zune Pass subscribers about why songs, albums, or entire discographies have gone missing. Ars technica reports that a Microsoft employee wrote on a Zune forum, “We are investigating your reported missing albums indicated in this post—and will come back to you as soon as we understand why they’re missing.” [More]
David noticed something strange about the purportedly new, sealed DVD that he bought at closeout chain Marshalls. He writes that when he unsealed and opened the case, the DVD inside formerly belonged to…Redbox?! [More]
Cristiana says beware the trap of sending things via FedEx SmartPost: the USPS handles the local part of delivery, and “since you now have two shipping companies involved, nobody wants to take responsibility for the package” when it never arrives. [More]
Walmart’s loss prevention tactics took a morbid turn over the weekend at an Atlanta location, when a suspected shoplifter was tackled by two security personnel and a customer, and then died for mysterious reasons. [More]
There’s a big scorch mark on Hannah’s floor. It appeared last week after her Dell Mini 9 began suddenly sizzling and smoking and melting. We have pictures, and questions. [More]
Brian has an enviable but confusing problem. He has received a $50 Best Buy gift card from a mysterious benefactor. Has he done something pleasing to the overpriced electronics gods? Has he received a gift from someone he knows who wishes to remain anonymous? He doesn’t know. But, as a Consumerist reader, he’s suspicious. [More]
Did you leave your tin can filled with over $10,000 on the customer service counter of a Des Moines Kmart? Because if you did, call them, they found it.
Update: Several of our readers have pointed out that the owner has reclaimed the can and the money. She says her husband left it there by accident, possibly while having a reaction to some medication, and that she’s going to deposit the cash in a bank.
Greg was replacing the speakers in his 2003 Camry and uncovered a stinky little tomb in the rear of the car. He thinks it must have happened at the plant, but I can’t tell. Who wants to weigh in on whether the mouse tried to build a nest, or whether Toyota used mouse-enhanced stuffing on the assembly line? Oh, there are pics after the jump, but I made one of them less disturbing by adding a little sweater.
Yesterday we posted a photo a reader sent in of a toy aisle in his local Walmart that was packed with junk food. We all got commenty on what exactly Walmart was doing—was it a one-off paid promo by Pepsi? A marketing experiment? A power-mad store manager driven crazy by shelving issues? Nah, it’s actually an intentional choice mandated by corporate.
Energizer responded to Are Energizer Rechargeable “D” Batteries “AAs” In Disguise? by explaining why D size rechargeable batteries are made the way they are:
Justin sent us this gamepiece he scraped like a wet scab off the side of his moist Subway beverage cup. (I do not like gamepieces affixed to fast food drinks.) We’re in awe at its nearly k?an-like phrasing. How is an instant win not an instant winner? How do you peel the gamepiece that has already been peeled? Feel free to use these in your meditations.
Last week, we posted that a popular web hosting company—GoDaddy, although we didn’t name it at the time—provided a strange customer service experience to a commenter. Cyberguy was contacted via phone by someone from their “Office of the President” after emailing them, but then Cyberguy couldn’t get their rep to state clearly which company he was representing. Cyberguy was rightly suspicious. Was GoDaddy outsourcing its own executive customer service?
Dawn is freaked out because when she got up this morning, she found bugs in her cat’s litter box. She called the company that makes the litter to ask them what to do, and they offered coupons but no real explanation. “Maybe some of your readers have had the same experience and could help me figure out what to do,” she writes. “Thanks!”
Cyberguy had a weird experience with a web hosting company earlier this week. He tried to contact their office of the president, but the person from the “office” who called him back turned out to be an outsourced CSR with no power to do anything other than apologize. Update: The web host company was GoDaddy, and they’ve responded. (The short answer is no they don’t outsource it.)
A 14-year-old in Middleburg, Florida, went to buy some Skittles at a CVS and found a small bag of cocaine next to the candy. Police have reviewed the security tapes, but say the store’s cameras don’t cover the candy aisle. As if sugar doesn’t make them hyper enough already.