(afagen)

Comcast Doesn’t Understand The Idea Of ‘Transferring Service,’ Shuts All Of Our Services Down

Brad is a longtime customer of Comcast, and he planned to take Comcast with him to his new home. This was a mistake. Not the part where he was going to keep using Comcast: in many areas, people who want cable don’t really have a choice. His mistake was letting Comcast know ahead of time that he planned to move. Things began to go terribly wrong within mere minutes, and he is still without any of his Comcast services, even though the move is weeks away. [More]

(Earth2Kim)

Moving My DirecTV Service Costs $230, Canceling It Costs $500

Some satellite TV customers decide to end their relationship with their company of choice when they move, but that’s not what Brad and his wife want to do. They’re moving to be closer to family during a medical crisis. The problem is that they’re still under contract: they just signed up this August. They also like their service and want to keep it. The problem is that DirecTV offers them two options: a $200 fee to move the service, or a [More]

Watch Out, Dish Network: Comcast Can Send Misleading Mailers, Too

Watch Out, Dish Network: Comcast Can Send Misleading Mailers, Too

Reader Christopher is a Comcast customer, but had just signed a new one-year lease an has no plans to move. So the letter from Comcast he received in the mail that said “New home transfer service summary” in red letters caught his attention. Was there an error at Comcast and they thought he was moving? Was the the victim of identity theft? Better open it and find out. [More]

Sprint Isn’t Sure Whether They Can Unlock My iPhone Or Not

Sprint Isn’t Sure Whether They Can Unlock My iPhone Or Not

In a few months, Jessica and her fiancé will move to his native London. This wasn’t in her long-term plans when she bought an iPhone 4S and signed a contract with Sprint. Life happens. At least she will be able to keep her newish iPhone after unlocking it and swapping in a UK SIM card…right? Well, no. Maybe. No. Yes, but for $300. Nobody, including Sprint employees, seems to know what Sprint’s actual policy is. [More]

T-Mobile: Sorry You Lost Your Job And Had To Move, Here’s Your $500 ETF Bill

T-Mobile: Sorry You Lost Your Job And Had To Move, Here’s Your $500 ETF Bill

Walter’s wife was laid off from her position in Chicago, and she needed a job. She found one in a different Midwestern city: Omaha. She doesn’t seem to have any complaints about Omaha, except for the thing where she has next to no cell phone service. This still isn’t enough to get her out of her contract with T-Mobile, and she’s on the hook for her entire early termination fee, plus her whole non-prorated last month of service. [More]

Allied Van Rentals: We Didn't Deliver Wrong Mattress, You Just Forgot Wetting The Bed

Allied Van Rentals: We Didn't Deliver Wrong Mattress, You Just Forgot Wetting The Bed

Mike used a local Allied affiliate for his cross-country move, and everything seemed okay. Until he unwrapped his Serta mattress and found that he had received the wrong one. How did he know this? Well, the one at his house hadn’t been covered with urine stains. Or so he says. Allied, for one, doesn’t believe him. [More]

The Downside Of Relocating For Work

The Downside Of Relocating For Work

On many a dreary day, the fantasy of landing a job in a new city, uprooting and starting fresh seems appealing. But when an actual opportunity arises that allows you to do so, reality sets in and you’re confronted with some tough choices as you weigh your options. [More]

How To Save Money When Moving

How To Save Money When Moving

It takes a lot of time, effort and money to haul all your junk from your former residence to your future one. But there are ways to trim costs and make the nightmarish experience more tolerable. [More]

US Postal Service Swaps Box Of Love Letters For Strangers' Mail

US Postal Service Swaps Box Of Love Letters For Strangers' Mail

David has saved every piece of paper correspondence that he’s received from his wife during their entire life together. When shipping most of their possessions during a cross-country move, the box containing all of these cards and letters was damaged, and the contents lost. They were replaced with an awful lot of random items that don’t belong to David at all. So where are David’s letters? And who are the random people whose mail was stuffed in the box? [More]

How It Took 2.5 Hours To Stay With AT&T After My Move

How It Took 2.5 Hours To Stay With AT&T After My Move

What Y. wanted was simple enough: to remain an AT&T U-Verse customer while moving from one apartment to another within the same complex. Somehow, this process took two and a half hours of navigating the customer service maze after someone typed the wrong apartment number on his service order. The individual customer service representatives weren’t the problem. AT&T’s system was. [More]

Con Ed Piles On Late Fees, Won't Accept My Bill Payment

Con Ed Piles On Late Fees, Won't Accept My Bill Payment

Shay’s last Con Edison bill keeps going up due to late fees. “So pay the bill!” you might say. Well, he’d really like to, but the company won’t let him pay online, as he always has. [More]

North American Van Lines Won't Move My Stuff, Won't Tell Me Why

North American Van Lines Won't Move My Stuff, Won't Tell Me Why

John hired North American Van Lines last month for his move from Massachusetts to California. He and his family have made it safely to California, but all of their stuff is still on the wrong coast. And no one can tell them why. [More]

Don't Move To These 10 Cities If You Want To Have A Job

Don't Move To These 10 Cities If You Want To Have A Job

Do you enjoy the process whereby you perform tasks for others in exchange for compensation? Then don’t move to any of these 10 cities. They’re the worst ones for job seekers! [More]

Protect Yourself From A Moving Scam

Protect Yourself From A Moving Scam

The day has come for your big move. All your belongings are packed in the truck. Your heart is filled with hope for the new stage in your life, and you’re proud of yourself for getting such a low rate from the moves. But when you get to your new abode, problems arise. The movers are demanding several times what the agreed upon price was, otherwise they’re driving off with your stuff. You just got scammed. How could you have protected yourself from this situation? [More]

Double-Check Your Budget Truck Reservation If You Don't Want To Give Away Your Stuff

Double-Check Your Budget Truck Reservation If You Don't Want To Give Away Your Stuff

Moving can a great time to take a clear-headed look at your possessions and determine what it is that you truly need. H. and his family ended up giving away many of their belongings during a recent move, but not because of any desire to downsize. They had to leave their things behind because the employees at his local Budget thought that a family that booked two identical trucks had done so only because they double-booked. Not because they actually needed two trucks. Nope. [More]

Move Your Comcast Account, Get Bonus $8 Late Fee

Move Your Comcast Account, Get Bonus $8 Late Fee

Mark wrote to us with a warning for Comcast customers: if you move while your account is set on auto-pay, the system is set up so that you will miss a payment and be hit with a late payment fee. Why is it set up that way? Nobody knows. [More]

Pay Movers A Fuel Surcharge Fee? Get Money Back

Pay Movers A Fuel Surcharge Fee? Get Money Back

If you hired movers and paid a fuel surcharge fee, you could be up for getting some cash back in a recent class action action. [More]

My Roof Has Leaked For Six Months, And Landlord Won't Fix It Or Move Me Out

My Roof Has Leaked For Six Months, And Landlord Won't Fix It Or Move Me Out

Reader A, who lives in South Carolina, has been stuck in a leaky apartment for six months, enduring a management change and endless broken promises that one day a repair would come. She’s given up on the leak ever being fixed, but is irritated that the landlord won’t pay for her to move to a different apartment. [More]