<![CDATA[Consumerist: Movies]]> http://cache.gawker.com/assets/base/img/thumbs140x140/consumerist.com.png <![CDATA[Consumerist: Movies]]> http://consumerist.com/tag/movies http://consumerist.com/tag/movies <![CDATA[ Pixar's new movie Wall-E is about (SPOILER ... ]]> Pixar's new movie Wall-E is about (SPOILER ALERT) a crass consumer culture that eventually ruins the planet by completely covering it with pointless garbage. Humanity, unable to consume itself out of an environmental crisis, moves to space, where it endlessly vacations on giant cruise-ship like habitats. The planet is governed by a huge Walmart-esque mega-store called "Buy ‘N Large." In order to celebrate this anti-consumption message, Disney has apparently been giving out cheap plastic watches, and has launched a "Buy 'N Large" website where you can buy movie merchandise. [Slog]

]]>
Tue, 01 Jul 2008 14:40:34 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5021173&view=rss&microfeed=true
<![CDATA[ Medium Bags Of Popcorn Often Hold More Than Large Tubs ]]> If you buy the large tub of popcorn at the movie theater for the free refills, go for it, tubby. But if you're buying it because you just want the biggest size available, UC Irvine professor and author Richard McKenzie says to watch out if the medium is a bag while the large is a tub:
If you're in a cinema which gives you a choice between buying a medium bag of popcorn and a large tub of popcorn, there's a greater-than-50% chance that the medium bag will actually contain more popcorn than the large tub.

Here's more of Professor McKenzie's thoughts on popcorn economics:

The prospects of getting more popcorn in the medium than the large is higher here, since the medium is a bag with flexible sides and the tub has rigged sides. Both mediums and large sizes in Winston-Salem are bags with flexible sizes. There I always got more in the large (not much more!). Here, a little more than half the time I got more in the medium. It all depends on the clerks, and how she/he holds the bags and then chooses to literally stuff the bags by pressing the popcorn down. But then the ounce measures are not a firm indicator of value, since a higher weight can mean more bottom of the popping cabinet crumbs and un-popped kernels.

"Richard McKenzie's Popcorn" [Portfolio] (Thanks to Jon!)
(Photo: SMN)

]]>
Sat, 14 Jun 2008 20:11:50 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5016524&view=rss&microfeed=true
<![CDATA[ Former Theater Employee Confirms: There Are Better Ways To Donate Than Via Usher ]]> Christopher Campbell at Cinematical saw our post last week on panhandling movie ushers, and he joined in with his own insider's perspective on the situation:
At the last place I worked, we unfortunately encouraged ushers to do whatever they could to get as much money as they could. Why? Because the theaters that collect the most get special bonuses, or some other sort of incentives (I forget what exactly). So, some of our staff became quite aggressive with the customers in asking for their coin. They'd make remarks behind the backs of people who didn't give, for instance, or otherwise attempt to make non-givers feel guilty in some way.

Campbell says he never saw any theft, but he confirms what we guessed, which is that the money collected is only as safe as the ushers and managers at the theater.

I've had a few experiences from the inside that should have me discouraging donating in this way even more. I've heard first-hand that fellow employees either stole from the cans or joked about stealing from the cans (not that the jokers were guilty, but at least it showed most people acknowledged the ease of such immoral theft). Some even referred to the cans as "the cigarette fund." Horrible, to be sure, and it probably didn't end with the minimum-wagers. Rumors abounded at all the cinemas I've worked at that managers also skimmed off the top.

Campbell points out that if you want to give money to the Will Rogers Institute or the Jimmy Fund, you can do it just as easily—and in private—via their websites.

"The Exhibitionist: Panhandling Fundraisers" [Cinematical]
(Photo: Getty)

]]>
Tue, 10 Jun 2008 11:32:29 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5014612&view=rss&microfeed=true
<![CDATA[ 9 Ways To Save At The Movies ]]> Summer means movies, but don't get stuck paying $12 per ticket or $7 for a bag of popcorn. Instead, check out these nine ways to slash your movie budget without missing any summer blockbusters.

  • 1. Why pay anything? Many theaters offer free family film screenings on weekday mornings.
  • 2. Keep an eye out for movie ticket coupons at grocery stores.

    Safeway's "Flicks for Free" promotion offers two free movie passes to shoppers who buy $40 worth of products from participating brands such as Coca-Cola and General Mills in one transaction.

    Perfect for that rowdy Soda & Cereal party you've been planning!

  • 3. Seek out a drive-in. If you can find one, you'll be rewarded with $6 tickets.
  • 4. Ditch the theater chains. Independents may take an extra few weeks to get the summer blockbusters, but the tickets can be 70% cheaper.
  • 5. Sign up for reward programs. Unlike frequent flier miles, theaters aren't depreciating their rewards programs.

    AMC MovieWatcher Rewards offers coupons for a free small popcorn each week, plus two points per ticket purchased. After you've earned 30, you'll get a free ticket. The Regal Crown Club awards one point per $1 spent. Rack up 120 points and redeem them for a free ticket.

  • 6. Buy in bulk with your friends. AMC sells blocks of 50 tickets at $6 apiece. The tickets don't expire, but they can't be redeemed until two weeks after a film debuts.
  • 7. Don't go on Friday or Saturday night. Instantly halve the cost of tickets by checking out a matinee.
  • 8. Skip online reservation sites. Save the $1.50 and spend a few minutes waiting on line.
  • 9. Be careful with the concessions. Theaters make their profits on popcorn, so if you need to buy, buy big and share with your friends. Even better, buy your snacks at a convenience store for a fraction of the price.
  • 9 Ways to Save on Movie Tickets [Smart Money]

    (Photo: Getty)

]]>
Sat, 07 Jun 2008 17:30:50 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=5014145&view=rss&microfeed=true
<![CDATA[ Regal Cinemas: Can You Ask Your Ushers To Stop Panhandling? ]]> Everyone likes to help the less fortunate—at least, that's what we're going to go with publicly for the sake of this argument. That said, is it really appropriate to be asked to pony up donation money when you're sitting in a theater waiting for your movie to begin? You've already paid more than you probably wanted to for the tickets, not to mention any refreshments—shouldn't that ticket price also include an implied guarantee that you won't be asked to tithe?

One reader, Karen, was particularly annoyed last week when the ushers walked around during the previews asking individual patrons for donations. Here's the letter she sent to Regal:

On Monday afternoon, my partner and I attended "The Strangers," at Regal, Union Square. In the past, our experiences here have been wonderful, with friendly staff and a comfortable environment. $12 a ticket is pricey, but it's worth it for an hour or two of pleasant, quiet escapism.

I was SHOCKED when a manager of this studio came into our auditorium after the trailers had started to panhandle from patrons. The manager said something about collecting pocket change for a charity that Regal believes in. Then the staff proceeded to go around, foisting a money-bag in patrons' faces and loudly asking, "Do you have anything you want to give?" It really put people on the spot, in front of others. The whole experience of being aggressively begged from in a space that we had paid to relax in was painfully awkward. It's rude, and it alienates customers.

I discussed this event with friends, one of whom said it happened to him when he went to the same theatre. If this is a case of corporate offices forcing managers to engage in the humiliating behavior of begging money from patrons who've already paid, please put a stop to that. A donation jar in the lobby for any causes corporate believes in would be much more appropriate. (Donating a portion of the ticket prices we've already paid rather than trying to milk customers for more would be even more appropriate.) If this is a case of a lone employee begging from customers in this location, then that's something corporate also needs to know about.

Is this sanctioned behavior? We're not sure we want to go back to this theater again. Are in-theater, aggressive solicitations now part of your regular movie going experience?

Look, we're not saying we're against people helping people, and we don't think that's what Karen's saying, either. For all we know, she pulled a wagon full of foster kids around Central Park earlier that day. What bothers us is when a business tries to force a donation at an inappropriate moment—that is, during a private business transaction.

As Karen points out, if the theater believes in this charity, they can donate a portion of ticket (or concession) profits, or screen PSAs during the previews, or make their employees wear slogan-filled t-shirts. (All of these things would also better serve the theater from a marketing perspective.) Just let us watch our crummy Hollywood summer movies in peace, Regal.

]]>
Tue, 03 Jun 2008 20:17:44 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5012838&view=rss&microfeed=true
<![CDATA[ In the summer a bunch of theaters show G ... ]]> In the summer a bunch of theaters show G or PG films for free or super cheap on weekday mornings. Here's a roundup of all the places and their deals. [Raising4Boys]

]]>
Thu, 29 May 2008 15:42:36 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5011688&view=rss&microfeed=true
<![CDATA[ Indiana Jones And The Kingdom Of No Audio ]]> Reader Brenden went to see the new Indiana Jones movie last night, and spent the last 10 minutes of the movie watching it with no audio. Rather than stopping the movie and handing out free passes, the theater just let it play with no sound, then refused to rewind it.

Brenden writes:

I went to see Indian Jones at the Showcase Cinemas in Woburn MA. I won't comment on the movie, for those who haven't seen it, but 10 minutes from the end, at the big climax the sound goes out. Totally. The movie is still playing, but now in silent mode. The house lights flicker for a second, then stay off. After a moment of audience murmurs someone comes in the back of the theater and announces "We just lost power for a minute. (there had been a storm going on), we're going to re-wind it to the point the sound shut off". That seemed to work for everyone, so we quieted down.

A minute later we started to realize they weren't shutting off the movie, they just let it play. The longer this went on the more people were talking. They let it play right to the credits, when someone finally got up and asked again. Then they told us they wouldn't be rewinding it. Luckily there was another theater that started a half hour after our show, so most of us went there, and afterwards lined up at the customer service counter and got a free ticket.. but still.. Come on!

Well, that's just not how you handle that at all. Boo.

]]>
Fri, 23 May 2008 10:52:25 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5010706&view=rss&microfeed=true
<![CDATA[ Is Hollywood Video Bringing Back "Silence Is Acceptance" Magazine Subscriptions? ]]> An anonymous disgruntled employee sent us a long list of complaints about Hollywood Video, which can be summed up with "we're desperate to earn some money, so any tactic is fair game." Among them is this gem.

The Entertainment Weekly scam is coming back.  Next week, the company is planning to roll out the EW "Free 8 issue, silence is acceptance" trial and force us to ask every guest if they'd like Entertainment Weekly.  This is a practice which requires 100 percent compliance, so they're firing and writing those people up who aren't asking, and cutting the hours of those who don't get people to sign up for it.

Here are more of the tipster's complaints, which may not upset those of you who haven't worked in retail—but those who have will feel his pain:

  • Store-level employees are sometimes sent to cover shifts at other stores at the district manager's request. They're threatened with write-ups, reduced hours, or termination if they don't agree. The employees aren't reimbursed for mileage or gas, however.
  • Quotas are being stringently enforced on upsells including the $10.99 bundle, movie sales, late fees, and Playguards (rental insurance).
  • The Starlight Foundation no longer gets a cut of the Playguard fee ("The Playguards are pure profit to the company," he writes), but employees aren't allowed to mention that when pushing Playguard.
  • Late fees are no longer "tracked," but dollars per ticket are, "so for people low in those numbers, forcing people to pay late fees is very helpful." Employees can no longer remove late fees.
  • "If a guest returns a movie more than 12 days late, it goes to a separate screen, which serves to frustrate guests who believed that they'd paid all of their fees.  We're basically allowed to keep them confused to a certain point, as long as they're not outright lied to."
  • "They've also stopped printing receipts in certain stores for certain purchases, so it's beneficial for those who choose to shop there to make sure the transaction happens on their account rather than on the Cash Sale account (MR. CASH)."
  • And, finally, the magazine "offer" is supposedly coming back.

 
We don't know if these complaints pertain to every store or just the one where our tipster works. For the most part, they sound like the sorts of things a company does when it's desperately trying to generate revenue, so we're not really that surprised. But the magazine offer? Really? Has that ever been well-received by a customer who didn't expect to be signed up for it?

If you're in Hollywood Video next week, let us know if you get the magazine offer.

(Photo: Sister72)

]]>
Thu, 15 May 2008 20:29:26 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5009248&view=rss&microfeed=true
<![CDATA[ Blu-ray players just aren't selling that ... ]]> Blu-ray players just aren't selling that well, says Business Week. Maybe that's because Sony has said that prices for players "likely won't fall below $200 until the end of next year—at the earliest." [Business Week]

]]>
Mon, 12 May 2008 19:04:39 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5008792&view=rss&microfeed=true
<![CDATA[ Thanks to the demands of movie studios, as ... ]]> con_tinystopwatch.jpgThanks to the demands of movie studios, as of April 15th any pay-per-view movies you record to your DirecTV DVR will disappear after 24 hours. [DirecTV] Thanks to Mark!

]]>
Mon, 07 Apr 2008 10:31:03 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=376748&view=rss&microfeed=true
<![CDATA[ Running Low On In-Store Exchanges Under Your Total Access Plan? Try Visiting A Different Blockbuster Location ]]> Hacking Netflix reports that many Blockbuster locations don't use a centralized network to keep tabs on Total Access usage. The tip was originally reported by Kevin Tostado, who took down his post after a ball-busting conversation with Blockbuster in which they asked him to cease and desist. Fortunately, Google's marvelously efficient spiders reached Kevin's site before Blockbuster and preserved the post.

Here's what he wrote:

Well, after I had blown through my 5 free in-store exchanges by mid-March (on the bottom of your Blockbuster receipt it tracks how many in-store exchanges you've done this month), I decided to see what happens if I go in and try a get 6th in-store exchange. Well, as to be presumed, I didn't get a free exchange, but the online movie did serve as a $3.00 coupon off the price of the rental ($4.99 movie), which just further confused me. Apparently, buried in their FAQs it says "If the pre-determined number of free in-store exchanges is met during the calendar month, you have the ability to exchange your Online DVDs for discounted movie rentals for the remainder of the month." The bummer is it doesn't mention how much of a discount it is. For a .99 rental, is there even a discount?

In the process of trying to figure out the limits of the system, I realized that different Blockbuster stores are keeping track of the in-store exchanges separately. Yes, that's right. After getting my free 5 in-store exchanges at one store, I simply took my next 5 online movies to another nearby Blockbuster and was able to get another 5 in-store exchanges during the same month.

Before dashing out to exchange your DVDs, be warned: Blockbuster is threatening vengeance on anyone who takes advantage their apparently lax oversight:
Blockbuster tracks whether individuals are abusing their online subscription plan and "gaming" the system to exceed the number of in-store exchanges they are allowed per month.

If an online subscriber tries to circumvent the terms of their plan, and in this instance gain more free rentals than allowed, we'll know and ask them to stop if they want to remain an online subscriber, just as we're doing with Kevin.

Make of this what you will.

Blockbuster Total Access Extra Movie Hack? [Hacking Netflix]
Blockbuster Warns Against "Gaming the System" [Hacking Netflix]
(Photo: Knowzy) (Thanks to Jeff!)

]]>
Sun, 06 Apr 2008 12:35:30 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=376576&view=rss&microfeed=true
<![CDATA[ Netflix has been asking its members about ... ]]> con_tinynetflixenvelope.jpg Netflix has been asking its members about their Xbox 360 usage habits as it considers whether to stream movie rentals over the device. Are you a Netflix subscriber who owns a 360? Were you surveyed? [Reuters]

]]>
Tue, 25 Mar 2008 14:35:26 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=372011&view=rss&microfeed=true
<![CDATA[ New Service Delivers Video On Demand When You Order The DVD ]]> con_popartwatchingtv.jpg Cablevision and Popcorn Home Entertainment have announced a new service that lets you watch movies immediately through Cablevision's set-top box whenever you buy the DVD through their menu system. The DVD is mailed to you, but in the meantime you have the on-demand version for "instant gratification," reports Reuters.

Prices will range from $9.95 to $19.95 plus shipping, which puts it in line with retail DVD prices but certainly not any cheaper, especially with shipping fees currently undisclosed. Still, the on-demand aspect brings ordering online that much closer to the retail experience—we wonder why Amazon hasn't considered a similar offering by combining its Unbox content with shrink-wrapped DVDs, especially since Unbox now streams directly to Tivo.

"Cablevision, Popcorn offer instant-gratification DVDs" [Reuters]
(Illustration: Getty)

]]>
Mon, 04 Feb 2008 18:52:01 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=352534&view=rss&microfeed=true
<![CDATA[ Mann Free Movie Tickets Settlement Requires Your Credit Card Number ]]> con_graumanschinesetheatre.jpg Between December 2006 and January 2007, Mann Theatres in Southern California printed the expiration dates of credit cards on receipts. If you were one of the lucky suckers who saw a movie there during this period and paid via credit card, Mann's lawyers want to make things right by giving you two free movie tickets and some free popcorn. However, to qualify for the free tickets, you have to provide your credit card number. This is like the end of "The Lion King" where the new cub is held aloft—the circle of life continues.

(Thanks to David!)

"Mann Theatres owes you free tickets and popcorn" [Metroblogging Los Angeles]

RELATED
www.manntheatressettlement.com

]]>
Tue, 22 Jan 2008 11:02:50 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=347527&view=rss&microfeed=true
<![CDATA[ Correction: A Panasonic fat cat (and probably ... ]]> Correction: A Panasonic fat cat (and probably also a big wig) wrote in to let us know that Panasonic does indeed make a Blu-ray player that can play 1.1 Blu-ray discs: "The current Panasonic model available (DMP-BD30) is based on version 1.1 (BonusView) and capable of playing Blu-ray discs offering the added interactive features such as PiP." ]]> Thu, 17 Jan 2008 14:41:37 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=346138&view=rss&microfeed=true <![CDATA[ Netflix Lifts Restrictions On Downloadable Movie Rentals ]]> Netflix has removed the monthly limits on all but its lowest-cost plan in an apparent attempt to position itself more competitively against Apple, which is expected to announce a downloadable movie rental service tomorrow. Now for as little as $8.99 per month you can watch as many movies on your PC as you can download.

Granted, Netflix only has about 6,000 movies available for download—but even if their library is missing some obscure or specialty titles, that's still not a bad price-per-movie if you watch a lot of flicks on your PC.

We hate to sound like a commercial for Netflix, a company this writer has hated and avoided since 2002 when I caught them throttling my rentals—and that craptastic 2006 "settlement" was even more offensive than TJX's offer to hold a "special sale" for its victims of identity theft. But hey, a deal's a deal, and $9 a month for unlimited movie and TV downloads is pretty sweet.

"Netflix Expands Internet Viewing Option" [Wired]

]]>
Mon, 14 Jan 2008 20:27:09 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=344809&view=rss&microfeed=true
<![CDATA[ Buyers Beware: Current Blu-ray Players Won't Correctly Play Future Discs ]]> Look, it will play *something*, just buy it already. After the past week, it seems more and more likely that Blu-ray will be the movie disc format of the future. But with the exception of the Playstation 3, current Blu-ray disc players were built without future-compatibility capabilities, so come this October owners won't be able to take advantage of features like Internet connectivity or enhanced interactivity (whatever that means—details are sketchy). "One key Blu-ray developer told BetaNews that although he builds discs for studios including Fox and Lionsgate, he did not buy a Blu-ray player for personal use." Regarding current Blu-ray player owners, Blu-ray developers told BetaNews, "They knew what they were getting into."

Representatives at the Blu-ray booth at CES told BetaNews that the PlayStation 3 is currently the only player they would recommend, due to upcoming changes to the platform. But Pioneer, Samsung, Panasonic and Sony have all been selling standalone Blu-ray players to customers.
So here's how it's going to work: current players are Profile 1.0, and can play future hi-def discs but no bonus stuff. Profile 1.1 dics will include additional bonus material that won't play on 1.0 players—these discs will have a "Bonus View" sticker. Come October, Profile 2 capability will come to the market, which includes Internet activity, but only on Profile 2.0 players—these discs will have a "BD Live" sticker.

When asked why current players were released to the market when in such a primitive state, manufacturers blamed the release of HD DVD and said it forced them to come to market too soon. "We should have waited another year to introduce Blu-ray to the public, but the format war changed the situation." Okay, well how about we just don't buy any Blu-ray players for a while (not counting the PS3) until you guys decide to get your act together?

"Blu-ray: Early adopters knew what they were getting into" [BetaNews]

RELATED
"Where Things Stand In The Hi-Def DVD Format War"
(Photo: Getty)

]]>
Fri, 11 Jan 2008 22:11:56 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=344116&view=rss&microfeed=true
<![CDATA[ Director Of "National Treasure" Weighs In On Misleading Trailers ]]> con_trickedintoanothermovie.jpg After David Pogue's public complaint last week that some movie trailers go too far in misleading consumers about the movie, he was contacted by the director of both "National Treasure" flicks, Jon Turteltaub, who offered his opinion on the practice: "What's funny is that the filmmakers do exactly what you do. I was watching the final trailer for my movie, saying what you said: 'Ummm....that's not in the movie, that's not in the movie, THAT'S not in the movie.'"

He more or less washes his hands of the practice, which isn't surprising since he has nothing to do with what goes into a trailer—it's all marketing drones and studio fat cats assembling it, using dailies that are sent in during shooting, writes Turteltaub.

But he also offers the industry a good business reason for not lying to consumers—it won't help move your product in the long run.

For me, the biggest problem that comes up is when the trailers and TV spots don't reflect the essence of the movie they are selling... The studio often feels that the movie they made isn't a movie they can sell... so they sell it as a different movie. What happens is that the wrong audience sees the movie on opening weekend, and the word of mouth is all wrong. Great movies can get lost because of this.

"Movie Trailers: The Final Cut" [New York Times]

RELATED
"Can A Movie Trailer Be Accused Of False Advertising?"
(Photo: Kuckuck)

]]>
Fri, 11 Jan 2008 14:18:04 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=343942&view=rss&microfeed=true
<![CDATA[ If The Critic Doesn't Say Exactly What You Want, Change It ]]> blurblies.jpgSpeaking of blurbs and quote-whores, Gelf Magazine has compiled a list of the most egregiously misrepresented blurbs cherry-picked from various reviews last year.

This one makes us shake our heads.

Stephen Holden, from the New York Times seemed to like Across the Universe, and was quoted as saying, "Extraordinary. Across the Universe captured my heart. I fell in love with this movie. It convinces you that love is all you need. Fantastic... gorgeous... delirious... oh-wow!"

Here's a portion of Stephen Holden's actual review of Across the Universe with the portions that made up the quote highlighted:


"Another extraordinary scene follows Joe to a United States Army induction center... [skip 10 paragraphs backward] Somewhere around its midpoint, 'Across the Universe' captured my heart, and I realized that falling in love with a movie is like falling in love with another person. Imperfections, however glaring, become endearing quirks once you've tumbled. ... [skip 15 paragraphs forward] during the time it lasts, the intoxicating passion of Jude and Lucy, both innocents by today's standards, convinces, for a moment, that love is all you need. ... [skip 14 paragraphs backward] a fantastic array of puppets, masks and synergistic effects... [skip seven paragraphs forward] A visceral peak arrives with 'Strawberry Fields Forever.' In this gorgeous production number... [skip three paragraphs forward] Bono appears as the acid guru, Dr. Robert, a Ken Kesey-Neal Cassady fusion who sings 'I Am the Walrus' at an acid-drenched party and conducts Jude, Lucy and a roiling band of Merry Pranksters on a delirious bus journey through a rainbow-colored countryside. ... [skip one paragraph ahead] its oh-wow aesthetic ..."
What? Does Mr. Holden write movie reviews on his fridge with magnetic poetry?

The Best Worst Blurbs of 2007 [Gelf]

]]>
Wed, 09 Jan 2008 08:05:54 EST Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=342573&view=rss&microfeed=true
<![CDATA[ Comcast: Watch 3,000 Hours Of TV On Our New Website ]]> The New York Times says that Comcast has some big plans brewing that will allow consumers to watch TV and movies over something called the "internet," as well as offering the ability to remotely control their DVRs.

Comcast has set up a site called Fancast.com where viewers can watch more than 3,000 hours of television shows from NBC, Fox, CBS and MTV and where they will soon be able to remotely program the digital video recorders in their homes. The shows on Fancast are available free. Comcast has yet to say how it will price the rest of the content as its plan moves forward.

Also on Tuesday, Comcast will show off a technology called wideband that significantly reduces the amount of time it takes to download a movie from the Internet

. Mr. Roberts will take the stage with Ryan Seacrest, the television and radio host, to download the two-and-a-half-hour film "Batman Begins" in less than four minutes, rather than the six hours it would take using a standard broadband connection. Comcast plans to introduce wideband to millions of homes in select markets in 2008 before making it available in all of its areas.

Fancast is up and running, albeit in beta, and seems (at first glance) to be little more than Hulu with slightly different branding. What do you think?

Comcast Plans to Offer a Huge Menu of Films [New York Times]
Fancast

]]>
Tue, 08 Jan 2008 11:56:02 EST Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=342197&view=rss&microfeed=true
<![CDATA[ Everybody Panic: DVD Sales Down For The First Time Ever ]]> DVD sales slipped for the first time since the format was introduced in 1997, says USAToday.

Consumers spent $16 billion buying DVDs, about $600 million less than in 2006. But rentals matched last year's total of $7.5 billion.Hollywood shipped 1.7 billion discs — about 30 million more than in 2006 — a sign that DVD remains strong, Smith says. "There is a natural progression to lower price points due to the maturing market," she says. "But there are still titles — big blockbuster releases, collector sets and, mostly, TV DVD compilations — that are generating high price points."

The average selling price of a DVD dropped 0.5% to $14.63.

Despite the downturn in DVD sales, the $23.7 billion total spending on home video dwarfs Hollywood's $9.6 billion box-office total for 2007.

Could this mean that the market has absorbed all the $170 Miami Vice Complete Series boxsets it can handle? The horror.

DVD feels first sting of slipping sales [USAToday]
(Photo:feverblue)

]]>
Mon, 07 Jan 2008 22:40:44 EST Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=341961&view=rss&microfeed=true
<![CDATA[ Where Things Stand In The Hi-Def DVD Format War ]]> spittle! After Time Warner Inc.'s announcement today that they've chosen to support Blu-ray exclusively, here's the current breakdown of studio support for each format—and things aren't looking good for HD DVD.



Blu-ray format HD DVD format
  • 20th Century Fox
  • Walt Disney
  • Lionsgate
  • Warner Bros
  • Sony
        - MGM/UA
        - Columbia TriStar
  • New Line & Fine Line
 
  • Paramount
  • NBC Universal

So the future is tilting more and more toward Sony's Blu-ray format, it seems. Honestly, though, will anyone be buying movies on discs by the time this is all settled?

[8:14pm 1/4/08: Updated to include more studios pointed out in the comments below.]

"Warner Bros to back Blu-ray DVD format exclusively" [Reuters]
(Photo: Getty)

]]>
Fri, 04 Jan 2008 19:36:07 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=340946&view=rss&microfeed=true
<![CDATA[ Can A Movie Trailer Be Accused Of False Advertising? ]]> con_natltreasureposter.jpg David Pogue has an interesting rant in today's Circuits column about the movie "National Treasure: Book of Secrets"—or more specifically about its trailer, which is chock-full of scenes, dialogue, locations, and plot references that are nowhere to be found in the actual movie. He asks, "Just how different can a trailer be without becoming false advertising?" We immediately thought about last year's kids flick "Bridge to Terabithia," which was advertised like a whimsical Narnia spin-off but in reality was about the death of a major character.

In that case, reviewers got the word out to unwary parents fairly well—pretty much every review hinted that viewers should make sure they understood the content before seeing the movie. But shouldn't studios be more honest in representing the content of their films?

In this case, those lines from Riley made the movie seem funnier than it was, the president's line made the dramatic stakes seem higher than they were, and the scenes at the Lincoln Memorial made the historical conspiracy seem more ingenious than it was (historical clues hidden right under our noses!). I can say with confidence that some of those elements played a part in my wanting to see the movie.
Rearranging scenes in the trailer is one thing. But what about this business of putting stuff in the trailer — a *lot* of stuff — that isn't in the movie at all? If they can get away with "National Treasure"-style misrepresentation, what's to stop other moviemakers from putting special effects, witty lines, exotic locales and hot-looking actors into *their* trailers, just to get us to go to a movie that doesn't have any of those things?

"When Movies Don't Live Up to the Trailer" [New York Times]

]]>
Thu, 03 Jan 2008 16:37:10 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=340266&view=rss&microfeed=true
<![CDATA[ Fox and Apple have reached a deal that would ... ]]> con_tinyitunesicon.jpg Fox and Apple have reached a deal that would allow movie rentals through the iTunes Music Store. No official announcement yet, so no details on pricing, date, or how the rentals will work. [Reuters]

]]>
Thu, 27 Dec 2007 22:12:12 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=338360&view=rss&microfeed=true
<![CDATA[ AOL Moviefone Aks <i>Everyone</i> To Choose Hottest MILF ]]> con_moviefoneMILF.jpg Question #17 of Moviefone's year-end poll asks, "Who was the hottest movie star MILF?" At first glance, we were a little surprised to see an all-ages website asking whose mom you'd like to engage in sex with. On the other hand, maybe Moviefone is intentionally an adults-only site—the copy on the front page says, "Vote on your favorite movies, celebrities and nude scene," and we don't imagine too many of the "Enchanted" demo is going to have much of an opinion on that last category.

MILF continues to make its way unchecked into our national lexicon, so maybe it's time we all agree there's a kid-friendly definition, something like "Mom I'd Like as a Friend." Unfortunately, that won't keep us from immediately thinking of Mary Kay Letourneau if we ever hear a 10-year-old innocently say his best friend's mom is a MILF.

con_jolieismilfqueen.jpgFor the record, Angelina Jolie is winning.


(Thanks to Kory!)

RELATED
Spirit Airlines Holds "MILF Sale," Denies Having Seen "American Pie"

]]>
Wed, 26 Dec 2007 11:35:58 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=337633&view=rss&microfeed=true
<![CDATA[ Dish Subscribers: How To Get Cinemax For 1 Cent For 1 Year ]]> robottv.jpgDish Network customers can get the Cinemax movie channel for one cent for year if they switch to paperless billing. Here's how:

1. Call 1-800-333-DISH
2. Go to Billing
3. Ask rep about a promotional Cinemax deal for 1 Cent for signing up for autopay and paperless billing.

People posting in various forums caution that this won't work if you've had Cinemax in the past 6 months. Also, the Cinemax will be canceled if you cancel the autopay and paperless billing. Deal ends 1/31/08.

(Photo: Tubes.)

]]>
Wed, 19 Dec 2007 08:52:26 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=335608&view=rss&microfeed=true
<![CDATA[ Brawndo Becomes A Real Product, Gets Taste Tested ]]> con_brawndofoodpyramid-1.jpg Remember Brawndo from "Idiocracy"—the world's best and only beverage, the one that mutilates your thirst, and is so awesome that we even use it for irrigation? It's now a real product, for those of you who enjoy mixing satire about commercialism with actual commercialism. (Wait—how does that work?) Naturally nobody over 12 years old or sane will probably want to actually taste it—it's just another bad energy drink with fun packaging—so Sarah at CalorieLab has taken a bullet for the rest of us. Good; now we can go back to watching reruns of "Ow My Balls."

"Taking real-life Brawndo for a test drive" [CalorieLab]

]]>
Mon, 17 Dec 2007 21:00:49 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=335009&view=rss&microfeed=true
<![CDATA[ Explanation For The $307.06 Harry Potter DVD ]]> On Wednesday, we posted a picture a reader sent us of a Harry Potter DVD priced at $307.06. Not only was it not Photoshopped, several CompUSA employees chimed in to let us know there was actually a very good reason for it to have this huge price. Whenever a movie is supposed to be held until a certain street date, the price for that item is set to the release date. In this case, Harry Potter and the Goblet Of Fire came out on March, 7th, 2006, 03/07/06. By mistake, this tag was moved out to the floor when it should have been kept in the backroom. Mystery solved!

PREVIOUSLY: The $307.06 Harry Potter DVD

]]>
Fri, 30 Nov 2007 11:59:00 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=328517&view=rss&microfeed=true
<![CDATA[ AMC Plays "SAW IV" Instead Of "Bee Movie" ]]> sawbee.jpg"I went to the AMC Theater in Framingham MA Sunday night with my wife, 27 year old daughter & 12 year old son to see Bee Movie. After sitting through the 10 minutes previews for coming attractions, it's on to the Feature Presentation. Well, to everyones shock & awe what is the opening scene? There on the big screen in front of the mostly "G" audience what do we see? A naked male corpse on a slab being autopsied..............yes we were watching SAW IV!"


Needless to say the theater emptied as if someone had yelled Fire! After less than 2 minutes the movie was stopped & we returned to the theater to sit through more coming attractions and finally BEE Movie. Now between the two movies a manager & two other workers came into the theater apologized over & over and handed each person in the theater 2 Free Passes 1 Free Coke & 1 Free Popcorn coupon. WOW I think they handled the situation tremendously.......Kudos to the AMC/Framingham. Also, on the way out of the movie the manager was waiting, apologizing again & handing out free BEE Movie posters. How refreshing........Congratulations AMC on a job WELL DONE!!!!

-William

Nothing like taking the whole family to bond over the latest installment of a gruesome shlock horror franchise. Nice one AMC, because had you done anything less, you would have some incredibly enraged parents on your hands.

]]>
Wed, 21 Nov 2007 18:28:06 EST http://consumerist.com/index.php?op=postcommentfeed&postId=325664&view=rss&microfeed=true
<![CDATA[ New Die Hard DVD's Digital Extras: Too Little Too Late? ]]> con_livefreedvdcover.jpg Well, the details of 20th Century Fox's new digital experiment are now public: the DVD of "Live Free Or Die Harder," which goes on sale tomorrow, will allow purchasers to transfer a digital copy of the movie twice, once to their PC's hard drive and once onto a PlaysForSure portable device. If you've got an iPod device or even a Zune, you won't be able to do anything with it.

Not surprisingly, analysts aren't exactly bowled over by Fox's take on the future of digital commerce.

"If it doesn't work on the iPod, then it doesn't exist," said Michael Gartenberg, vice president and research director at New York-based analyst firm Jupiter Research. "It's the right idea and they're taking steps, but it's just not enough," he said. "Consumers want to do the right thing, but they are dealing with a plethora of devices."

"Fox Gives DVD Buyers a Tiny Taste of Portability" [Wired]

RELATED
"Die Hard DVD Will Ship With Ripped Movie File Included"

]]>
Mon, 19 Nov 2007 06:13:31 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=324189&view=rss&microfeed=true
<![CDATA[ Movie Trailer: What Would Jesus Buy? ]]>

What Would Jesus Buy? is a new documentary from producer Morgan Spurlock, who made Supersize Me, and director Rob VanAlkemade, following Reverend Billy and the Church of Stop Shopping Gospel Choir "on a cross-country mission to save Christmas from the Shopocalypse (the end of humankind from consumerism, over-consumption and the fires of eternal debt.)"

God help us, we're excited to see this. Reverend Billy cracks us up. Stop the Shopocalypse!

]]>
Fri, 09 Nov 2007 11:44:28 EST Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=320927&view=rss&microfeed=true
<![CDATA[ Walgreen Planning DVD-Burning Kiosks To Sell Movies ]]> con_tokyovendingmachines.jpg Sometime next year, Walgreen will introduce kiosks where customers can select and purchase movies—mostly older ones that aren't as frequently stocked in stores—and have them burned onto DVDs while they wait (for about 15 minutes). Although the idea seems like one that someone should have had years ago, it wasn't a commercial possibility until last month, when the organization responsible for licensing CSS—the widespread copy restriction software that's coded into pretty much every Hollywood DVD release—expanded its licensing structure to make room for business models like this one.

This also opens the possibility that movie-download services from companies like Netflix and Blockbuster may be able to offer a way to purchase and create your own DVD hard copy. However, it's likely that in order to do this, you'd need to purchase special software and/or equipment and/or supplies—and since "studios are not likely to discount DVDs," we're curious to see whether they'll come up with competitive price structures (compared to Amazon, for instance) or choke off yet another possible revenue stream.

"Walgreen sees movie-burning DVD kiosks at stores" [Reuters]
(Photo: randomthoughts)

]]>
Mon, 29 Oct 2007 10:24:44 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=316096&view=rss&microfeed=true
<![CDATA[ There's still no decisive victory in the ... ]]> con_tinydvds.jpg There's still no decisive victory in the high-def format wars, but here are the current standings: Sony's Blu-ray outsold HD-DVD in the U.S. by a 2-to-1 margin for the first 3 quarters of 2007, but analysts say the trend could reverse in these last few months due to high-profile titles (like "Transformers") being released in high-def exclusively on HD-DVD. The verdict? It's still either format's game. [Reuters]

(Photo: Getty)

]]>
Wed, 24 Oct 2007 14:43:04 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=314593&view=rss&microfeed=true
<![CDATA[ Die Hard DVD Will Ship With Ripped Movie File Included ]]> con_dvdtomovie.jpg 20th Century Fox has announced that the special-edition DVD for "Live Free or Die Hard" will include a "DRM-free" computer file of the movie, playable through Windows' PlaysForSure software. We suppose you can call this DRM-free, but it obviously doesn't mean it's not restricted. To access the file, you will have to insert the disc into your computer, then enter an authorization code that's included in the DVD case. Once it's copied over, you can play it on your PC or portable media players that use the PlaysForSure software.

Although novel, we're not sure how much of an added value this really is since special edition sets are more expensive than regular DVDs anyway. (Amazon reports the list price for the Special Edition "Live Free or Die Hard" DVD is $34.98, discounted to $23.99. By comparison, they list the regular old ugly DVD release at $29.99, discounted to $15.99.) And yes, the semi-tech-savvy can rip DVDs and compress them for playback without the studio's help. Still, they win points for convenience, and we're impressed and surprised that a studio isn't running screaming from a movie file for once.

We'll reserve final opinion until after we hear more about how easy the process is, and just what "DRM-free" really means to a movie studio, but here's how Hollywood Reporter describes the process:

To utilize the Digital Copy feature, consumers can insert Disc 2 of the "Live Free" DVD into their computer. A menu will pop up, giving users the choice of either executing the Digital Copy application or launching the DVD special features. If the Digital Copy application is selected, the computer will verify the proper requirements and ask the user to enter a 16-digit serial code, found inside the DVD case. After selecting a destination — either the computer's hard drive or a connected PlaysForSure video player — the transfer will begin, and the program will be ready for playback after about five minutes.
Not to be outdone, Warner Video is also planning on releasing the latest Harry Potter movie this way later this fall.

""Die Hard" DVD will include computer file" [Reuters]

]]>
Wed, 17 Oct 2007 22:00:03 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=312197&view=rss&microfeed=true
<![CDATA[ Get $1.00 off your Fandango.com movie ticket ... ]]> Get $1.00 off your Fandango.com movie ticket purchase with coupon code MCDONALDS.

]]>
Mon, 15 Oct 2007 19:06:24 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=311136&view=rss&microfeed=true
<![CDATA[ Empty Room? Bijou Theater Screens Movie For One Couple ]]> I had a great customer service experience and I thought I would share it with you. My fiancee and I live in Mount Vernon, Iowa and like to frequent the old-school, single-screen movie theater in town called the Bijou. It's a family run theater with cheap prices ($4/movie) and a great reputation as a family-friendly place. Before each of the showings the owner/manager greets the crowd, gives out prizes, and welcomes any first-timers in the audience.

That is nothing compared to the other night. We went to see "Balls of Fury" and found out we were the ONLY people who came to see it. Instead of canceling the show due to low attendance (or establishing a house minimum) the owner, Jerry, greeted us and talked about how he'll run the shows for just one person. He figures that if someone has planned their day around a movie at the Bijou then the Bijou should fulfill that plan. Also, even though we were the only two people in the crowd he still gave us the prize (medium soft drink and popcorn)! We left smiling and it wasn't because the movie was that good.

Ah, the heartland. Nothing rivals small-town person-to-person customer service. To us, family-owned businesses led by a gracious, good-natured owners were dreamt up by Madison Ave fluff-masters and bottled in 30-second segments; something rarely seen flourishing in the wild. Every business should strive to emulate Jerry's exceptional consumer-centric philosophy.

Bijou Movie Theater

]]>
Sat, 13 Oct 2007 18:55:16 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=310587&view=rss&microfeed=true
<![CDATA[ Apple May Be Plotting iTunes Movie Rental Service ]]> icat.jpgAccording to CNNMoney, Apple may be plotting an iTunes movie rental service that would allow iPod users to rent and watch a movie for 30 days without purchasing the entire film. Rumors place the rental fee at about $2.99.

"Rights management" software would allow the movie to be played on either an iPod or iPhone for the duration of the rental period. CNNMoney points out that Video On Demand has proved lucrative for cable and satellite providers—and none of them have as many customers as Apple.

That being said, we've never really understood the desire to watch a whole movie on an iPod. To each his own, we guess.

iTunes movie rentals? Maybe soon [CNNMoney]
(Photo:Earth2Kim)

]]>
Wed, 12 Sep 2007 14:24:27 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=299179&view=rss&microfeed=true
<![CDATA[ Blockbuster Cancels Your Plan? Or Does It? ]]> Can someone tell us what the hell is going on with Blockbuster? Some readers are writing in saying that they're being allowed to keep their plan but are warned that if they change it they'll be kicked off and charged more. Other readers are saying that their plan has been completely canceled and they have to choose another one. Still other people are on the same plan but now are not receiving coupons. We've gotten about 20 emails about this issue, but are at a loss to understand it.

Can we please get a straight answer about what the hell is going on with Blockbuster? They are definitely screwing you, but apparently they're doing it in about 9 different ways, making it hard for us to write the headline.

(Photo:Maulleigh)

]]>
Thu, 06 Sep 2007 16:53:21 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=297215&view=rss&microfeed=true
<![CDATA[ Google Taking Back All Videos You Rented or Bought From Them ]]> con_manstealingfilm.jpg As of next Wednesday, you will no longer be able to view any videos you rented or purchased from Google Video. We'll assume this only directly affects, like, the six of you out there who tried out their service, but it's still a striking example of how badly consumers are treated when they "buy" DRM-shackled media online. According to boingboing.net, Google's giving their abandoned customers credits that they have to spend (within 60 days) via Google Checkout.

We're sorry that Google's video retail experience turn out profitably for them, but this sure sounds like a load of "do some evil" to us. As Cory Doctorow puts it:

The terms that Google sold its video on were similar to those laid down by other downloadable video "stores," like Amazon Unbox. These stores claim to "sell" you things, but you can never truly 0wn the things they sell — they are your theoretical property only, liable to confiscation at any time.

Google Video robs customers of the videos they "own" [BoingBoing.net]

(Photo: Getty)

]]>
Sat, 11 Aug 2007 20:06:23 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=288547&view=rss&microfeed=true
<![CDATA[ Blockbuster Tries To Thwart Netflix, Gobbles Up Movie Download Service ]]> This%20Man%20Loves%20Movie%20Downloads%21.jpgBlockbuster has purchased Movielink, an ailing movie download service cobbled together by film studios to combat online piracy. The deal will give Blockbuster access to movies from Sony, Universal, Paramount, MGM, and Warner Brothers. Netflix's download service, by contrast, offers a limited selection of mostly older movies. The deal is the latest salvo fired in the consumer-friendly war of the movie rental services. No word yet on how long hackers might take to crack the new download service.

Blockbuster buys download service [Mercury News]
(Photo: Magic Lantern Shows)

]]>
Fri, 10 Aug 2007 13:30:40 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=288247&view=rss&microfeed=true