Consumerist

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movers

scams

14 Moving Company Crooks Indicted

A federal court handed down indictments against 14 moving company employees for extorting money from customers. Allegedly, they would sucker people in with low estimates, then ask for much more money on delivery, and not release the goods until the price was paid. Of all the moving company complaints we receive at The Consumerist, this one is the most common. It's always important to check out a moving company's rep beforehand; ask friends for recommendations, look up their BBB report, and see if they're talked about on sites like MovingScam.com and MovingSham.com. Don't just go for whoever is cheapest, a low-price could end up costing you a lot.

Feds crack down on moving industry [San Jose Mercury News]
RELATED: How To Find a Reputable Mover
(Photo: Getty)


class actions

U-Haul To Pay California Customers $50 For Failing To Honor A Guaranteed Reservation

U-Haul has settled a class-action suit by agreeing to pay customers $50 each time they fail to honor a confirmed reservation. The settlement comes after an appeals court agreed that the rental giant had "engaged in fraudulent practices." More »

con artists

Crazy Moving Scam In San Jose Area

RipOffReports has two claims—one of which was also sent to us by a reader—about Champions Movers and/or A.S.A.P. Relocations of San Jose, California. Or Fremont, California. That's part of the problem—they seem to be intentionally using a mixture of names and addresses to help hide from what's shaping up to be a terrible reputation.

One complaint claims that in June they bumped their quote from $1,070 to $2,460 after they'd loaded up her furniture and boxes, and threatened damage to her belongings if she didn't pay up and sign a new contract on the spot. She paid and signed, but immediately put a stop payment on the check, and she hasn't seen her furniture since. More »

consumer action

Find Your State Public Utilities Comission

If you have a complaint with a company in any of the following industries

  • Electricity
  • Gas
  • Telephone
  • Cellphone
  • Cable/DSL
  • Towing
  • Railroads
  • Movers
  • CCing your complaint letter to your state Public Utilities Commission (PUC) can help buff it up. Your PUC regulates these industries and is responsible for enforcing the law and investigating consumer complaints. Escalating your issue by sending it over there can make the offending company sit up and take more notice of your issue.

    An alphabetical appendix of PUC websites by state is inside...

More »

movers

Howto: Find a Reputable Mover

Moving sucks, even if you're trading up. The un/packing, the organization of all your crap, the sound of packing tape being unrolled... I hate it all. I dread it like I dread root canal. At least the dentist gives you Novocaine. More »