• some restrictions apply

    What Exactly Can You Buy With This Circuit City Coupon?

    Reader Michael wants to know what exactly he is expected to buy with this Circuit City coupon? It's for 8% off purchases over $199, but it excludes, um, lots of stuff. More »

    11:17 AM on Wed Aug 6 2008
    By Meg Marco
    20,003 views, 55 comments

  • modell's

    Modell's Beats Any Price, As Long As It's Not On Sale

    Modell's own peculiar definition of "low price guarantee, we will beat any ad" surprised reader Randy when he tried to get them to honor it on a baseball glove he bought, as it would even the most casual student of Logic or Semantics. He writes: More »

    5:53 PM on Tue Jul 22 2008
    By Ben Popken
    7,501 views, 22 comments

    Latest by Anonymous21345: As an friend of an employee of one of the competitor's I know a little about the comp's policy. Any more »

  • holland america

    Holland America: Sorry, You And Your Wife Are Too Young To Go On Your Honeymoon

    Reader Austin and his fiance will be married on May 22, and their honeymoon cruise leaves May 29... without them. Holland America says that Austin (23), and his bride to be, Kelly (20) are too young to sail. Austin says he wasn't told about this restriction when he booked and paid for the cruise. More »

    11:38 AM on Fri May 9 2008
    By Meg Marco
    18,568 views, 81 comments

    Latest by PJCS: @CatMoran: I would avoid that agent - while I'm glad she resolved things, it's her fault they were in a more »

  • crappy coupon watch

    This JC Penney Coupon Is Very Versatile

    Reader Greg writes:
    Greetings:
    As I recall, you did something on useless Sports Authority coupons. JC Penney is no slouch either. From one I got in the mail:
    More »

    8:50 AM on Fri Mar 7 2008
    By Meg Marco
    11,280 views, 32 comments

  • mouseprint

    This Sports Authority Coupon For 20% Off Cannot Be Used For Anything

    Sports Authority misses you so much that they sent out a 20% off coupon that doesn't apply to sports equipment or 68 named brands. You might, might be able to get 20% off a pair of socks. More »

    3:00 PM on Sat Feb 23 2008
    By Carey
    50,007 views, 66 comments

  • contracts

    4 Awesomest AT&T Cellphone Contract Clauses

    Mouseprint scanned through AT&T's cellphone contract and found some very interesting clauses and restrictions:

    4. AT&T can cancel your contract if you roam over 40%.
    Lesson: cancel without early termination fee by calling outside your coverage area a bunch.

    3. If the phone you're calling rings for over 30 seconds, it'll cost you minutes.
    Lesson: Hang up and call back after 29 seconds of continuous ringing.

    2. AT&T cam disconnect your service if it finds out you're using your cellphone as a modem.
    Lesson: Don't call up asking for technical support for playing counterstrike over your cellphone.

    1. AT&T can disconnect or throttle your service if it feels you're taking their "unlimited" data plan too literally.
    Lesson: See above.

    Hit the link to see the legalese verbatim.

    AT&T Wireless: Surprise Terms & Conditions [Mouseprint]
    (Photo: jhderojas)

    3:13 PM on Mon Oct 1 2007
    By Ben Popken
    3,783 views, 18 comments

  • mouseprint

    Macy's Issues Worst Coupon Ever

    Reader David sends us what might be the worst coupon we've ever seen. Not because it's a bad deal, ($10 bucks off regular, sale and clearance is cool; we're not complaining) but because we broke our brain in two reading the exclusions and conditions. More »

    6:49 PM on Fri Sep 7 2007
    By Meg Marco
    31,614 views, 57 comments

    Latest by ptkdude: @ptkdude: HOLY CRAP! I was able to redeem a Macy's coupon tonight! Here's how it went down: I've been in more »

  • don't mess with maryland

    Montgomery County Warns Its Residents About Comcast's Unfair Arbitration Clause

    Montgomery County, MD, also known as the county that fined Comcast $12,281.84 for not answering the phone quickly enough, has issued a press release warning consumers to opt-out of Comcast's unfair arbitration clause. More »

    12:59 PM on Tue Jul 31 2007
    By Meg Marco
    3,969 views, 14 comments

  • drim

    TiVO Tells You How To Defeat Their DRM To Keep You From Canceling

    Want to cancel your TiVo? When you call to tell them about it, they might just try to teach you how to defeat their DRM in order to keep you as a customer. That's what happened to Tino, and he wrote all about it. From his blog:

    I explain to her that I know I can move the files over but raw TiVo files are encrypted and useless. She said you can just download an application to convert them yourself. I explained this would be illegal under the DMCA and TiVo somewhat agressevly tries to enforce the encryption. She said so there is no way you can get an application to convert the files. I told her that I could get such an application but that it is quite illegal and Tivo could sue me or worse. The total times she tryed to get me to do something illega so I would keep the TiVo service, about 4. If I wanted to be illegal I could just dump the cable too and friggin download everything DRM and commercial free, DUH.
    TiVo2Go's Terms and Conditions say:
    The TiVoToGo feature includes security measures designed to prevent infringement of copyrighted works. You agree not to take any steps to defeat any TiVo security measures or to use any third party applications that may bypass any TiVo security measures.
    It's sad when your retention people have to talk customers into doing something against your Terms and Conditions in a desperate attempt to keep them. DRM gives The Consumerist a headache. DRM should be sponsored by Excedrin Migraine.—MEGHANN MARCO More »

    2:17 PM on Thu Mar 1 2007
    By Meg Marco
    23,137 views, 10 comments

    Latest by Babylonfive: You used the series2 BEFORE on a regular TV, and the quality was the same horrendous, or WORSE. The high-def more »

  • mouseprint

    How Much Ham Is In Ham?

    How much ham is in your ham? Edgar bought a bag of John Morrell Cooked Ham, a good deal at $2.50 for a pound. Afterwards, he noticed the caveat "and water product" and tiny print that said "35% of Weight is Added Ingredients." More »

    10:19 AM on Mon Feb 5 2007
    By Ben Popken
    566 views, 7 comments

    Latest by snidelywhiplash: It's not just poultry and pork, these days it's even beef. Wal-Mart and Target are big purveyors of this more »