mouse-print
—>Not many people really want a computer with Windows Vista. The sensible thing for customers who need a computer—but not right away—to do is wait until the launch of Windows 7 and then buy a computer with the much-awaited OS pre-installed. Vendors realize this, and are trying to get Vista-laden machines off their shelves with the promise of a free upgrade to Windows 7 when it comes out. A free upgrade that is not, in fact, free. More »
—>Reader Michael wants to know what exactly he is expected to buy with this Circuit City coupon? It's for 8% off purchases over $199, but it excludes, um, lots of stuff. More »
—>Modell's own peculiar definition of "low price guarantee, we will beat any ad" surprised reader Randy when he tried to get them to honor it on a baseball glove he bought, as it would even the most casual student of Logic or Semantics. He writes: More »
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—>Mouseprint scanned through AT&T's cellphone contract and found some very interesting clauses and restrictions: More »
—>Reader David sends us what might be the worst coupon we've ever seen. Not because it's a bad deal, ($10 bucks off regular, sale and clearance is cool; we're not complaining) but because we broke our brain in two reading the exclusions and conditions. More »
—>Montgomery County, MD, also known as the county that fined Comcast $12,281.84 for not answering the phone quickly enough, has issued a press release warning consumers to opt-out of Comcast's unfair arbitration clause. More »
The TiVoToGo feature includes security measures designed to prevent infringement of copyrighted works. You agree not to take any steps to defeat any TiVo security measures or to use any third party applications that may bypass any TiVo security measures.It's sad when your retention people have to talk customers into doing something against your Terms and Conditions in a desperate attempt to keep them. DRM gives The Consumerist a headache. DRM should be sponsored by Excedrin Migraine.—MEGHANN MARCO More »
—>Mouse Print's got a roundup of some of the stricter return policies. More »
—>Wells Fargo touts its prepaid VISA gift cards as "the perfect gift" and has sold over a million, but perhaps they would sell a little less if people knew about these terms and conditions, flushed out by Mouse Print: More »
With nary a peep, Delta and US Airways changed their rules on frequent flyer miles to make redeeming and keeping them even harder for consumers. More »
After showing "WaMu Snookers With Scary Letter" to consumer expert Edgar Dworsky, he told us something potentially more frightening than just the letter being a well-disguised solicitation. More »
For a direct marketer, nothing is infra dig as long as it gets a sale. More »
—>Provoked by our post on the same, Derrick was enraged that Hellman's has reduced the size of their mayo jars from 32 to 30 oz, while keeping the same price. He wrote them a letter and here's how the sandwich Nazis responded: More »
—>"Some things always come in quarts: milk, motor oil, and mayonnaise, for example. You don't have to look at the net weight statement, because a quart is 32 ounces, and that is what you always get," writes the MousePrint blog. More »
—>New boxes of Tide have 17 oz less than before, yet consumers are asked to pay the same amount. But is it really an outrage? More »
