Perhaps The 8th And 9th Replacement Phones We Send You Won’t Be Defective

Perhaps The 8th And 9th Replacement Phones We Send You Won’t Be Defective

Garland and her husband have the same Android smartphone from Virgin Mobile, the Motorola Triumph. It’s supposed to be a pretty nice phone, and wasn’t cheap, but both of their phones had some issues. So get a warranty replacement and be on your way, right? Only it wasn’t just one replacement. Garland is now about to receive her fourth replacement phone, and her husband his third. That’s a total of seven defective phones so far. The phones suffer from a variety of problems, ranging from random reboots to poor reception to–worst of all–not recharging at all for no clear reason. They’d like Virgin to perhaps consider sending them a different, less crappy phone next time. They won’t. [More]