Best Buy Repairs Laptop With Fried Motherboard By Replacing Hard Drive, Removing Operating System

Best Buy Repairs Laptop With Fried Motherboard By Replacing Hard Drive, Removing Operating System

The Geek Squad service timeline for Stephen’s $1300 Asus laptop went something like this: ship it off for repairs, get it back in an even more broken state and missing all data, be forced to buy a $35 disk from Asus to prove to Best Buy that the problem is their responsibility, then finally find that something went missing during the first repair. Stephen eventually just asked for his money back on his ruined laptop, but the best he could get was store credit. [More]

More Info On Replacing An HP Laptop Motherboard

More Info On Replacing An HP Laptop Motherboard

We asked John, who wrote to us earlier this week about replacing the motherboard in his HP laptop, to send us a link to the listing he found for $150. Below is his response.

How Much Should It Cost To Replace The Motherboard On A Laptop?

How Much Should It Cost To Replace The Motherboard On A Laptop?

John’s wife’s laptop died, and his local Geek Squad wants $800 total to replace the motherboard. John says he found the motherboard for $150, and he wants to know why Geek Squad thinks it will require $650 in labor. So all you IT and geek readers out there, we ask you: is this a fair price?