Poor Customer Service Preventing Home Owners From Modifying Mortgages?

Poor Customer Service Preventing Home Owners From Modifying Mortgages?

There is currently a $75 billion program called MHA or Making Home Affordable, which aims to modify mortgages so home owners can stay in their homes. According to a new report by the Treasury Department, some banks are starting off so slowly that they’ve yet to modify a single mortgage. Others, like Bank of America, have modified only 4% of the eligible mortgages in its portfolio that are 60 or more days delinquent.