Montana consumers fill the winner’s column after winning a long-standing fight with the online payday lending industry. After three years of litigation, hundreds of hundreds of affected borrowers in the state will have their loans forgiven and receive their share of a $233,000 settlement. [More]
Just a couple days ago, we told you about the Starbucks barista who talked a would-be robber into accepting just a free cup of coffee for his efforts. Now comes the story of a Montana man who walked into a Papa John’s intent on robbing the place and left, in tears, only holding a pizza. [More]
A jury in Montana awarded a monster of a verdict to a 90-year-old woman with Alzheimer’s Disease after her insurance company cancelled her long-term care policy because it decided she didn’t actually need the level of medical care she was receiving. [More]
A three-year employee of Best Buy is now out of work, not for selling stolen TVs out the back door or taking returns without photo ID, but because he chased down a man attempting to pilfer a pair of laptops from the store. [More]
Earlier this week, a Montana electronics store identified as a RadioShack made national headlines by offering customers the option of getting a free gun if they signed up for Dish Network installation and service. But the folks at RadioShack HQ are quick to point out to Consumerist that, while the store may use the company name, its owner is acting on his own. [More]
A RadioShack in Montana is making headlines — and doing a brisk business — by offering free guns to new Dish Network customers. [More]
For those of you looking to purchase marijuana via text message, here’s a free tip: Pay attention to the number you’re texting. Just ask the Montana teen who screwed up and accidentally sent his pot request to his local sheriff. [More]
Here’s a tip to anyone looking to squat in a foreclosed home — People probably won’t believe you if you tell them you purchased the property from Yahweh (aka God, aka Big Man in the Sky). It’s a lesson a Montana man learned this week after being convicted of not only illegally living in a home that wasn’t his, but also trying to use it as collateral for a loan. [More]
Cablevision, a small but deeply hated cable company in New York City, has shelled out $1.4B for an even smaller company that owns systems in Colorado, Utah, Montana and Wyoming. Analysts studying the deal were described as “cautious” because it appears to make no sense. [More]
Some residents of Billings, Montana are pretty upset at the burgeoning medical marijuana industry there–CNN says the town of 100,000 has had about 90 applications for storefronts since the state legalized it in 2004, and that the businesses operate with little regulation. On consecutive mornings this past weekend, someone spraypainted “Not in our town” on the sides of two establishments, then threw rocks through the front doors followed by Molotov cocktails. And then they probably chilled out for a while. [More]
Jack Hines reacted with cat-like reflexes when he discovered a deep-fried mouse in his bag of Lays K.C. Masterpiece BBQ Flavored Potato Chips. From UPI:
“I just about put it in my mouth,” said Hines. “I was sitting there watching TV in the dark and I grabbed for three fingers of potato chips and I grabbed a mouse. It shook me up a bit and I threw it over my head.”
Lays is handling the situation well. When Hines reported the mouse to their 800 number, they made sure he was feeling well and offered to dispatch a representative to retrieve the mouse and remaining chips. Hines has vowed never to buy barbecue potato chips ever again.
Customer service agents making out in the halls, employee knife fights, and overflowing commodes are just some of the reasons listed in this flameout resignation letter for why customer service seems to suck so much sometimes. The author worked at a Hazlewood, MO call center for Convergys, one of the leading companies for outsourced call center support. Some of their clients include Comcast, Walmart, and SBC. They also used to do AOL’s.