Cell Phones Infest Airplanes By 2008

Cell Phones Infest Airplanes By 2008

Watch out whoever owns those ridiculously expensive in-flight phones…Almost half of all airlines plan to offer in-flight mobile phone connectivity for passengers by the end of 2008.

Tape On Your Wet Cellphone Won’t Help You At All

Tape On Your Wet Cellphone Won’t Help You At All

In response to our post on Saving A Wet Cellphone, and specifically the advice we for some reason gave about trying to trick companies to pay for dropping the blasted phone in the sink by taping over the water damage sticker, an anonymous tipster wrote:

Verizon Sells Customer Impossible KRZR

Verizon Sells Customer Impossible KRZR

A base assumption of consumerism is that the product you buy will actually work. This, as we all know, is rank naivete. But it is also apparently naive to believe that the product you just purchased actually exists: it doesn’t.

Fido: The New Four Letter F-Word

Fido: The New Four Letter F-Word

Sometimes, a complaint can make up for the fact that we have no idea what the hell the complainant is talking about through pure, foul-mouthed energy. Congratulations, Tommy T! You sent us just such a complaint.

Update: Cingular Prez Calls Beckie About EON

Late last week, we sent Beckie an email, seeing if she’d gotten anywhere with Cingular and their crazy Team EON. As it turned out, she has.

How-To Get Out Of A T-Mobile Restocking Fee: Get Mugged

How-To Get Out Of A T-Mobile Restocking Fee: Get Mugged

By T-Mobile’s logic, a broken phone that they sold you is your burden to bear. Is the battery faulty? You pay the shipping. $20.

Unprecedented Miracle: T-Mobile Doesn’t Bill For Broken Phone

Our readers are so prepared for a bad outcome in their dealings with a company that they start venting their rage to us even as they simultaneously multitask listening to the meaningless verbal placations of their exotically-accented CSR. When suddenly, right before they hit send, they suddenly get a fair and considerate resolution, we — the collective Consumerist royal ‘we’ — can almost hear the dual wet pop of their eyeballs bugging from their sockets.

Verizon Does Nice Things, For Nice People

Verizon Does Nice Things, For Nice People

After all these emails arrived chastizing us for sending people to a phish site in hopes of attaining 100 free Verizon minutes, we called Verizon to check it out.

UPDATED: Verizon Wireless Does Something Nice

UPDATE: We called Verizon and they confirmed this is a legitimate offer.

FCC Investigates Calls From a Stranger

FCC Investigates Calls From a Stranger

The second of two blows dealt this week to the Miami telemarketers autodialing people’s cellphones and trying to scam them. It seems the FCC is actually looking into the matter. All it took was a few months, Verizon to file an injunction, and a few gajillion consumer complaints, like those by reader Chris.

Cingular Database Has Convenient Billing Glitch

Cingular Database Has Convenient Billing Glitch

Spanish Tele-Scammer’s Pinata Busted by Verizon

Spanish Tele-Scammer’s Pinata Busted by Verizon

Back in April, we were obsessed by a Miami telemarketing company scamming people, in Spanish, on their cellphones, using a robotic autodialer. After pounding the e-pavement, our efforts to angle in on the bastiches fizzled, since we were neither a telephone company processing the calls, nor an aggrieved recipient, we couldn’t do much about it, except advise people to report it to the police. Just last week we received a few complaints.

UPDATE: Sprint Loves To Give Out Your Billing Address

UPDATE: Sprint Loves To Give Out Your Billing Address

After getting blogo-lambasted for a gaping security hole that allowed anyone to call up and snag your name and home address by punching in your Sprint cellphone number into an automated system, Sprint has closed that selfsame privacy aperture.

Sprint Loves To Give Out Your Billing Address

Sprint Loves To Give Out Your Billing Address

Sprint is taking the lead for crappy customer verification after Boing Boing spilled that their new international call identity verification service will spill the name and address of the owner of a particular phone number just by typing that number into a robot-manned 1-800 number.

AOL Weather Alerts Only Happy When It Rains

AOL Weather Alerts Only Happy When It Rains

We like to Technorati up companies that are on Gawker overlord Nick Denton’s Nixonesque ‘Enemy Hit List’ from time to time and see if anything’s slipped through the cracks. A juicy stream-of-conscious rant about AOL on some MySpace idiot’s blog can really shoot rainbows through those Slow Tuesday doldrums.

AT&T Puts Cingular Out Of Its Misery

AT&T Puts Cingular Out Of Its Misery

AT&T is torching their Cingular brand like a gang of boychiks igniting a hobo on their way home from the milk bar. From the ashes, phoenix-like, a new brand is to emerge: AT&T Wireless. Try to repress those epileptic seizures of excitement breaking every bone in your hyperventilating frame.

Verizon Wireless: “Our Phones Won’t Last Two Years”

Straight from the source: that Verizon Wireless phone you’re planning on dropping a bill or two on won’t last two years. From Lars:

New Yorkers May Get Legal Protection From Verizon & T-Mobile

New Yorkers May Get Legal Protection From Verizon & T-Mobile