Consumerist
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Posts Tagged “
Mistakes
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Bank Error Not In Your Favor
Honey, Was That PotBelly's Sandwich $4.23 Or $858,432?
Sorry PotBelly Sandwich Works customers, you can't order the Chicken Salad Sandwich unless you qualify for a mortgage. Ashley's husband thought his usual lunchtime meal cost $4.23, but, as his wife discovered when trying to pay their credit card bill, the sandwich actually costs $858,432.06. More »
returns
Knoll 'Authorized Dealer' Tries To Charge 300% Restocking Fee
Ethan emailed us to ask if we'd ever heard of a company charging a 300% restocking fee, and guess what, we hadn't. Who does that? The authorized dealer Ethan is working with ordered the wrong parts for his Knoll Life chair, and now he's trying to sidle his way out of treating Ethan fairly. We called Knoll and found out their real return policy, and it's nothing like what the dealer is telling Ethan. More »
buy.com
Ever Used A Gift Card At Buy.com? Surprise, You May Owe Them Money
Seth was recently contacted by Buy.com and told that due to an error, an order he placed over a year ago had a balance due. They'll be debiting his credit card "on or about 09/22/08." Seth emailed them back to ask why they were just now settling the billing issue—surely it hadn't taken them this long to notice it. Apparently, it had, and it's not just Seth's account that's messed up. More »
citibank
Citibank's Website Glitch Tricks Man Into Overpaying $755, But They Won't Issue Refund
Citibank's website isn't reliable, at least according to them. Matt assumed that a website from a bank could be trustworthy, and that if there was no scheduled payment showing up, then he must have forgotten to arrange it. He scheduled a second payment, but then both payments went through one day apart. Now Citibank refuses to give him a refund: he should have called or emailed before rescheduling, they've told him, and not trusted what the website was telling him. More »
accidents happen
Kum' N Go Accidentally Gives You Diesel, Makes Your Gasoline Car Sad
Reader James said that a trucker dumped diesel fuel in the wrong tank at a distribution center, and this caused a bit of a problem because (as you might imagine) gasoline cars won't run on diesel. The gas station in question, Kum 'N Go, is compensating James for his mechanic's bills, but he wanted to let other drivers know what to do if this happens to them. More »
sci
Funeral Home Switches Grandma's Body For Different One
The Mount Auburn Funeral Home in Stickney, Illinois, mixed up the tags on a couple of bodies, so that when mourners showed up to view 91-year-old Lillian Grogan on Monday, they instead saw a different lady wearing Grogan's clothes and jewelry. When a granddaughter tried to find out what the funeral home had done with the real Grogan, she discovered the woman had already been buried. She was exhumed and reburied yesterday. Hey, at least cremation wasn't involved. More »
Mistakes
English Speaking Contractors Save A Little Extra At This Home Depot
Reader Curt saw this sign at Home Depot. He writes: More »
jetblue
