<![CDATA[Consumerist: Missouri]]> http://cache.gawker.com/assets/base/img/thumbs140x140/consumerist.com.png <![CDATA[Consumerist: Missouri]]> http://consumerist.com/tag/missouri http://consumerist.com/tag/missouri <![CDATA[ Another Man Sues Home Depot After Being Glued To Toilet Seat ]]> Perhaps you recall the strange story of Bob Dougherty, a Home Depot customer who sued the retailer after being glued to a toilet seat at their Louisville, CO location. Mr. Dougherty contended (before the case was dismissed) that the incident gave him post-traumatic stress disorder and that he developed diabetes as a direct result of Home Depot's negligence. Now, nearly 4 years after Mr. Dougherty became affixed to the Home Depot toilet, a Mr. Haywood R. Rosales of St. Louis, MO has filed a similar lawsuit, claiming that Home Depot was negligent in allowing a "copycat" incident to happen to him.

From the complaint:

The Home Depot knew or should have known, that after the incident in Boulder, CO that there would be a strong possibility that instances of copycat behavior would occur, especially since the Home Depot sells a wide variety of adhesive products and that same could be used in a similar manner to recreate, or to cause a similar situation.

Mr. Rosales claims he was "rendered unable to work" by his injuries, is seeking in excess of $25,000 in damages.

Glued To His Seat
[The Smoking Gun]

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Mon, 16 Jun 2008 16:57:43 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5016929&view=rss&microfeed=true
<![CDATA[ Comcast Is Renting Your Land And They're Not Paying Their Bill ]]> rentedland.jpgWhen you don't pay your bill Comcast cuts your cable off, but what happens when Comcast doesn't pay its bill to you?

A Northeast Missouri family says that Comcast has been renting their land for a cable tower, but hasn't been paying the bill for the last six months. The confusion started when Comcast took over another cable company that had been renting the land. The family tried negotiating with Comcast, but the cable company walked away from the table.. and kept using the land.

From the KHQA:

When Comcast walked away without paying its rent, the Williams' decided to stop providing the service by shutting off the transmitter.

With the tower out of service, a Comcast employee had to come to the tower to turn it back on. That meant he trespassed onto the Williams property. That happened a couple of times before the Williams decided to turn the power off.

Again Williams told me a Comcast employee returned, trespassed and brought a generator to keep the tower going.

KHQA talked with Comcast officials to find out why the company would trespass. Here's the explanation we got.

No power on the tower shut down emergency pagers for physicians, not to mention turned out the tower's lights which serve as a warning for airplane pilots.

Comcast officials say they didn't know about the contract negotiations or the backed up tower rent until they officially took over Insight Jan. 1.

Monday, the Williams signed a year long contract. But that hasn't changed anything.

The Williams told us they contacted KHQA, because they want local customers to know what kind of company is serving the Quincy area.

She says it's the kind that wants you to pay your bills, but won't pay its own.

Comcast officials also told us the Williams' rent check is in the mail.

Comcast paying their bills late? [KHQA] (Thanks to a Quincy resident !)


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Wed, 26 Mar 2008 10:30:00 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=372216&view=rss&microfeed=true
<![CDATA[ Phishers Turn To Text Messages ]]> textingman.jpgPhishers are now turning to text messages to get people to fork over their personal banking information. Con artists targeting southwest Missouri sent text messages to hundreds of cellphone users, telling them that their bank account expired and directing them to a fake website with a URL containing the bank's name. There the website captured the login and password of anyone who logged in. Phishers will use any medium they can. If you receive a message purporting to be from your bank and you're not sure if it's legit, call your bank directly to verify its authenticity

Con artists turn to text messaging [News-Leader via Consumer World Blog]
(Photo: Joi)

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Wed, 16 Jan 2008 09:31:32 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=345464&view=rss&microfeed=true
<![CDATA[ According to the Missouri Department of Weights ... ]]> Gas%20Pump.jpgAccording to the Missouri Department of Weights and Measures, 2% of all gas pumps sell the wrong amount of gas. The error usually benefits the consumer. [KMBC]

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Sat, 08 Dec 2007 12:35:07 EST Carey http://consumerist.com/index.php?op=postcommentfeed&postId=331608&view=rss&microfeed=true
<![CDATA[ Class Action Suit Drives Scammers Into Bankruptcy ]]> Missouri florists have bankrupted a New Jersey telemarketer accused in a class action suit of tampering with phone book listings to siphon callers away from local businesses. The telemarketer, TTP, purchased phone book listings under the same names as local florists, but did not provide an address; the listings appeared side-by-side, but when local callers dialed the number without an address, they were directed to an out-of-state call center that tacked on a handling fee and submitted the order to a different area florist.

"The primary objective of both lawsuits is to get TTP out of Missouri," said Gregory Leyh of Gladstone, the attorney for both class-action lawsuits. "TTP cheats by pretending to be a local florist so it can fool consumers and steal the legitimate business of Missouri florists. At least for now, TTP is no longer in the floral business in Missouri."

TTP's president, Thomas Meola, said the company could no longer afford the cost of defending the lawsuits.

"This is a victory for us," said Debbie Fulton, owner of Gladstone Florist on North Oak Trafficway. "We noticed our business began to pick up this summer, when it is normally down. Then we found out that the telemarketer had disconnected the phone."

TTP has come under fire in the past from the attorneys general of Delaware and Virginia. If you see two listings in the phone book, remember to call the one with an address.

Local florists score victory over telemarketing scheme [KCCommunityNews]
(AP Photo/Greg Baker)

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Sun, 09 Sep 2007 13:54:15 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=297906&view=rss&microfeed=true
<![CDATA[ Don't Dial 911 In Missouri ]]> Dialing 911 in Missouri is like a game of Russian Roulette. The state's public safety director recently warned that most Missouri counties can't track a caller's location and that 16% of counties can't access 911 from any landline. The solution? Higher cellphone taxes:

Missouri is the only state without a statewide fee or tax for wireless 911 service. Voters have twice rejected ballot measures to raise taxes for 911 service, most recently in 2002.

Public Safety Director Mark James told lawmakers Monday that service needs to improve, and recommended a 75-cent monthly fee per cell phone number.

That fee would generate about $33.8 million a year, nearly as much as what's collected now through the fee on landline numbers, state emergency officials said.

"Ours is one of the worst in the nation, and actions must be taken to correct this life-threatening problem," James said. "I pray that we don't have to have a catastrophe occur before we have the courage to fix this situation."

$0.75 isn't much for 911 service. Hell, we would pay $0.75 for 311 service.

Cell phone fee sought for 911 service [AP]
(Photo: Wellzee)

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Tue, 07 Aug 2007 12:02:55 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=286855&view=rss&microfeed=true
<![CDATA[ When Your Bank Says You're Dead, But You're Demonstrably Alive ]]> Poor Madeline Coburn. She's not dead, but her credit is. A mix up at her bank and a mysterious phone call led to her being listed as dead.

She's not, but now she can't get credit for anything. The trouble started when she closed an account with her bank. The bank listed her as dead and then sold the information to "an outside agency" From the St. Louis Post-Dispatch:

Coburn said she then contacted the agency and was told someone had called an old phone number of hers to update her information. Someone who answered the phone said that he was a relative and that Coburn had died in November.
Yeah, that was just some guy who had her old phone number and wanted to get the weirdo who was calling him at dinner off the phone. Sigh.

You'd think this would be easy to clear up? Nope. Madeline walks around with a stack of emails from her bank and other agencies crying out for help. She's tried the FBI, the Department of Homeland Security, and 14 other federal and state agencies. She's had to drop out of school because her loans have been cut off. She hasn't got any money for a lawyer to prove she's alive, and she can't borrow... well, you get the idea. Poor thing.

Anyone want to take her case? She's in St. Louis. Listen for the sound of tears. —MEGHANN MARCO

False report of death puts woman's life on hold [St. Louis Post-Dispatch] (Thanks, Ian!)
(Photo: cmorran123)

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Fri, 04 May 2007 12:47:37 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=257785&view=rss&microfeed=true
<![CDATA[ Man's House Burns as Firemen Watch, Doing Nothing ]]> In rural Missouri, you better make sure you're part of the firefighting club if you want to keep your house from burning down, as one Hispanic man found out, fighting flames with a garden hose while an entire fire department watched and did nothing.

Monett Rural Fire Department responded to the scene but did not fight, instead watching to see if the fire might spread to homes owned by members.

"People need to realize you've got to become a member. If you live outside the city limits, you need to join one of the rural fire departments," Fire Chief Ronnie Myers said.

Rueda offered to pay, County Sheriff's Detective Robert Evenson said, but the Monett department does not have a policy for on-the-spot billing.

Southwest Missouri firefighters watch as fire hits nonmember [Belleview News Democrat]

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Fri, 24 Feb 2006 13:00:40 EST popkin http://consumerist.com/index.php?op=postcommentfeed&postId=156854&view=rss&microfeed=true