The good news is that the Department of Transportation says airlines are mishandling fewer bags than before, with a nice little 8% drop in the amount of “lost, damaged, delayed or pilfered” pieces of luggage from 2011 to 2012. But before we go slapping airlines on the back with a hearty “good job!” pat, perhaps it’s just because passengers are keeping their personal effects out of the hands of baggage handlers. [More]
