DirecTV Offers Renewal Discount, Won't Honor It (Updated)

DirecTV Offers Renewal Discount, Won't Honor It (Updated)

Lane says he re-upped with DirecTV with the understanding that he’d receive $10 off his bill for the next year. After appearing on his first bill, the discount vanished, never to be seen again. Now he’s wondering whether or not it’s worth grilling customer service until he can get his discount reinstated. [More]