10 Things We Learned About The University Of Phoenix’s Alleged Military Marketing Strategy

10 Things We Learned About The University Of Phoenix’s Alleged Military Marketing Strategy

It’s no secret that for-profit colleges receive a large chunk of their revenue from military education benefits. To deter unscrupulous for-profit colleges from unfairly targeting these prospective students, the government has imposed several limitations on just how these companies can recruit servicemembers. But a new report shows that one of the nation’s largest proprietary education institutions – The University of Phoenix – spends millions of dollars to allegedly skirt those rules. [More]

Senators Introduce Legislation To Close Federal Funding Loophole Exploited By For-Profit Colleges… Again

Senators Introduce Legislation To Close Federal Funding Loophole Exploited By For-Profit Colleges… Again

Legislators continued their crusade to rein in the abuses of predatory for-profit college institutions by introducing a measure today that would close a funding loophole that often led the schools to target certain consumers in order to pad their bottom line. [More]

CFPB Sues Auto Lender For Aggressive Debt Collection Tactics Against Servicemembers

CFPB Sues Auto Lender For Aggressive Debt Collection Tactics Against Servicemembers

By now it should come as no surprise that lenders shelling out thousands of dollars to help consumers make purchases for things like houses and cars often use lies and threats in attempts to recoup those funds. And while those tactics might result in some payments, they will also likely draw the ire of federal regulators. [More]

Beyond the velvet rope? (lolololori)

NYC Hotel Bar: Dress Code Should Not Have Been Enforced Against Navy Officer In Uniform

It’s understandable that some establishments use a dress code to maintain a certain atmosphere, but one New York City hotel is now apologizing after an employee enforced a strict set of clothing rules for the hotel’s popular rooftop bar, reportedly refusing to allow a Navy officer in because she was in uniform. [More]

(This Year's Love)

Military Allotment Processor Must Refund Servicemembers $3.1M For Charging Hidden Fees

A company aimed at preserving the financial well-being of deployed servicemembers by processing payments to creditors on the consumers’ behalf instead contributed to customers’ financial distress by charging millions of dollars in hidden fees, the Consumer Financial Protection Bureau alleges in a new complaint. [More]

The CFPB, along with AGs from Virginia and North Carolina took action against Freedom Furniture & Electronics and its related companies for alleged illegal debt collection practices involving servicemembers.

CFPB: Retailer Allegedly Using Illegal Debt Collection Practices Against Servicemembers Must Refund $2.5M

The Consumer Financial Protection Bureau continues its fight against companies that continuously take advantage of members of the military, despite protections afforded to them under federal laws. Regulators’ latest victory? A settlement demanding over $2.5 million in consumer relief from three companies that allegedly used illegal tactics to pilfer money from servicemembers and their families. [More]

Military Researchers Nearing The “Holy Grail” Of Ready-To-Eat Meals: Pizza

Military Researchers Nearing The “Holy Grail” Of Ready-To-Eat Meals: Pizza

The next time you’re staring down a cheesy, hot, delicious piece of pizza right, remind yourself to be thankful how easy you’ve got it. Not everyone has access to pizza wherever they are, including the U.S. military. But thanks to a stalwart team of researchers bent on bringing pizza to soldiers, that could change in the near future. [More]

New System Addresses Military Members’ Complaints Of Higher Education Abuse

New System Addresses Military Members’ Complaints Of Higher Education Abuse

It’s hard to believe some higher education institutions deceptively target veterans and servicemembers, but it does happen. To better ensure veterans’ and servicemembers’ input is being heard the federal government has launched a new reporting system to streamline consumer complaint investigations. [More]

CFPB Tackles Mortgage Protections For Borrowers In The Armed Forces

CFPB Tackles Mortgage Protections For Borrowers In The Armed Forces

The CFPB last week unveiled a set of rules (PDF) to protect mortgage borrowers, especially those who are military servicemembers. [More]

Urban Outfitters Slaps Elite Army Insignia On Vest, Charges $84

Urban Outfitters Slaps Elite Army Insignia On Vest, Charges $84

Urban Outfitters and its sibling store, Anthropologie, have never been paragons of honor and good taste. Someone’s always accusing the company of ripping off an independent designer here, promoting underage drinking, drug abuse, and eating disorders there, and the occasional $400 racist trope candlestick. This week, however, they managed to anger some of the most elite and badass fighting men in the world by slapping a mock Army Rangers scroll on an $84 vest. [More]

(frankieleon)

How Predatory Lenders Get Around The Law To Loan Money To Military Personnel

In spite of the Military Lending Act, a law intended to prevent predatory lenders from gouging military personnel with exorbitant interest rates and mountains of fees, some of these lenders have figured out ways to work around the very specific limits of the law, targeting active-duty service members with loans that are almost indistinguishable from the ones forbidden by the Act. [More]

Thank you for your service.

UNC Denies In-State Tuition To Veteran Because Her Husband Was Stationed In Texas

Anyone who has attended a public university probably knew at least one or two out-of-state students who gamed the system to get the much lower in-state tuition price. But an Army vet who has owned a home in North Carolina since 2006, says the state’s university system told her she had lived outside the Tarheel State for too long to qualify for the discounted education. [More]

Sorry, No Converse Sneakers For Contractor In Afghanistan

Sorry, No Converse Sneakers For Contractor In Afghanistan

More than one Consumerist reader has heard the siren song of the John Varvatos Converse sneakers. Not long ago we shared the story of Tim, who bought two separate pair that each fell apart in less than a year. Meanwhile, Riley isn’t able to tell us anything about the durability of the shoes because Converse won’t take his money. Converse.com ships using the U.S. Postal Service, useful since he uses an APO address. They shut down his transaction because his billing and shipping addresses don’t match. That’s because he’s a contractor working in Afghanistan, and his bank accounts and credit cards are all registered to his actual home, back in the U.S., where his wife and kids are. [More]

Memo To U.S. Airways Employees: The Coast Guard Is Part Of The Military

Memo To U.S. Airways Employees: The Coast Guard Is Part Of The Military

The United States Coast Guard is part of the Department of Homeland Security rather than the Department of Defense. This distinction probably wasn’t what a U.S. Airways employee had in mind when refusing to waive Jennifer’s baggage fees, though. Jennifer was returning to her station from a trip to visit family, but the employee insisted that she had to pay a baggage fee like civilians do, because the Coast Guard isn’t part of the military. A manager agreed, but they were both wrong. Jennifer didn’t need to pay to check her bags, and members of the Coast Guard have served in just about every war in American history. They certainly are part of the military. [More]

Citibank Doesn’t Understand The Word ‘Minimum,’ Cancels Deployed Soldier’s Student Loan Forbearance

Citibank Doesn’t Understand The Word ‘Minimum,’ Cancels Deployed Soldier’s Student Loan Forbearance

Benjamin is in the military, and currently serving in Afghanistan. We’d thank him for his service, but Citibank says not to. They think that he’s not there anymore, and have ended the active-duty forbearance on his student loans. Calling up Citi and sending them documentation is tricky when you’re you know, in Afghanistan, but he’s doing his best. Nothing he sends is good enough for Citibank to actually believe him. [More]

Dell Offers 25% Off Deal To Troops, Then Cancels Orders

Dell Offers 25% Off Deal To Troops, Then Cancels Orders

Matthew, an Air Force veteran, saw a great deal on Dell laptops on the website of the Army & Air Force Exchange Service, a network of stores just for servicemembers. 25% off in a Mother’s Day special, an impressive deal. He ordered three, because who doesn’t want new, discounted laptops for their whole family? Only Dell canceled Matthew’s order and those of some other customers, with no explanation. [More]

Uno's Military Discount Available To All Veterans, Not Just Retirees

Uno's Military Discount Available To All Veterans, Not Just Retirees

Uno Chicago Grill, the chain that has brought the deliciousness of deep-dish pizza to suburban wastelands everywhere, is honoring veterans next week. That’s excellent. But their publicity for the event gets some terminology wrong. Despite what a current press release says, the 19.43% discount doesn’t just apply to active-duty personnel and those who spent decades in the military and retired with a pension. It’s for everyone who has served. [More]

Report: Air Force Officials Kept Quiet For 2 Weeks About Drone Virus

Report: Air Force Officials Kept Quiet For 2 Weeks About Drone Virus

When news broke last week that some of the Air Force’s drone aircraft had been infected with a virus, Air Force network security experts reportedly found out about the breach when everyone else did. Officials at a Nevada Air Force base may have known about the problem for as long as two weeks and never reported the issue to security. [More]