Memories of the fragrant smell of chocolate chip cookies baked onboard Midwest Airlines flights, a practice continued by Frontier Airlines when they bought the Milwaukee-based company, are about to waft into the past for good. Frontier announced recently that the complimentary cookies are going bye-bye. [More]
How is Midwest Airlines like Schlitz beer? A traveler angry over how Midwest’s wider business seats now cost an extra $50 explains. [Upgrade: Travel Better]
Midwest Airlines loyalists, prepare to be upset, the airline is adding 11 seats to its formerly roomy coach section. In addition to converting good seats to less good ones, they’re adding a charge for the remaining quality seats.
Midwest Airlines is cutting 1/3 of its flights. [620wtmj]
CEO Timothy Hoeksema will accept a pay cut of 40% as Midwest Airlines attempts to cut costs. From The Business Journal of Milwaukee:
If you have problems getting an exit seat from Midwest Airlines ticket agent Ramone at LGA, it’s possible he will tell Roger to go up to you on the flight and boom, “I UNDERSTAND YOU HAVE A PROBLEM WITH THIS SEAT AND WANT OFF THIS FLIGHT.” [Click Here Technology Columns]
Here’s the results of our week-long investigation into how fast it took airlines to pick up the phone.
All week we’ve been calling the airlines to see how long it takes their customer service reps to answer the phone. Here’s today’s rankings:
Midwest, while once again the loser, performed slightly better today.
Nothing can stop us from calling up all the airlines and comparing how fast it takes a carbon-based life form to pick up the phone. Not even the tinkly pianissimo of Midwest’s hold line. We foil all the automated response system’s attempts to pry out more information about an actual ticket using the short circuit shortcuts provided by GetHuman.
We’re calling the major airlines this week to see how long it takes them to pick up.
The statistics train keeps on rolling. We called up many major airlines this afternoon and here’s how long it took for them to pick up.