Frontier Erases Last Midwest Airlines Remnant: No More Warm Cookies Onboard

Frontier Erases Last Midwest Airlines Remnant: No More Warm Cookies Onboard

Memories of the fragrant smell of chocolate chip cookies baked onboard Midwest Airlines flights, a practice continued by Frontier Airlines when they bought the Milwaukee-based company, are about to waft into the past for good. Frontier announced recently that the complimentary cookies are going bye-bye. [More]

How Midwest Airlines Is Like Schlitz

How Midwest Airlines Is Like Schlitz

How is Midwest Airlines like Schlitz beer? A traveler angry over how Midwest’s wider business seats now cost an extra $50 explains. [Upgrade: Travel Better]

The Legroom Party Is Officially Over At Midwest Airlines

The Legroom Party Is Officially Over At Midwest Airlines

Midwest Airlines loyalists, prepare to be upset, the airline is adding 11 seats to its formerly roomy coach section. In addition to converting good seats to less good ones, they’re adding a charge for the remaining quality seats.

http://consumerist.com/2008/07/22/midwest-airlines-is-cutting-13/

Midwest Airlines is cutting 1/3 of its flights. [620wtmj]

Midwest Airlines CEO Takes 40% Pay Cut

Midwest Airlines CEO Takes 40% Pay Cut

CEO Timothy Hoeksema will accept a pay cut of 40% as Midwest Airlines attempts to cut costs. From The Business Journal of Milwaukee:

http://consumerist.com/2008/01/08/if-you-have-problems-getting/

If you have problems getting an exit seat from Midwest Airlines ticket agent Ramone at LGA, it’s possible he will tell Roger to go up to you on the flight and boom, “I UNDERSTAND YOU HAVE A PROBLEM WITH THIS SEAT AND WANT OFF THIS FLIGHT.” [Click Here Technology Columns]

Reach Midwest Airlines Executive Customer Service

Reach Midwest Airlines Executive Customer Service

scott.vanderbeck@midwestairlines.com

All US Airline CEO's Contact Infos

All US Airline CEO's Contact Infos

This appears to be a giant list of all US airlines’ CEO contact info (for instance, the phone number for US Airways corresponds with the information listed on their SEC filing) Shoot your complaints to the top of the totem pole with this information. — BEN POPKEN

AirTran Wins, Midwest Loses in Fastest Telephone Customer Service

AirTran Wins, Midwest Loses in Fastest Telephone Customer Service

Here’s the results of our week-long investigation into how fast it took airlines to pick up the phone.

Time to Human, Airlines, Day 5

Time to Human, Airlines, Day 5

All week we’ve been calling the airlines to see how long it takes their customer service reps to answer the phone. Here’s today’s rankings:

Time to Human, Airlines, Day 4

Time to Human, Airlines, Day 4

Midwest, while once again the loser, performed slightly better today.

Time to Human, Airlines, Day 3

Time to Human, Airlines, Day 3

Nothing can stop us from calling up all the airlines and comparing how fast it takes a carbon-based life form to pick up the phone. Not even the tinkly pianissimo of Midwest’s hold line. We foil all the automated response system’s attempts to pry out more information about an actual ticket using the short circuit shortcuts provided by GetHuman.

Time to Human, Airlines, Day 2

Time to Human, Airlines, Day 2

We’re calling the major airlines this week to see how long it takes them to pick up.

Time to Human, Airlines, Day 1

Time to Human, Airlines, Day 1

The statistics train keeps on rolling. We called up many major airlines this afternoon and here’s how long it took for them to pick up.