microsoftcustomerservice

Guy Orders 20 Xboxes, Microsoft Won't Give Him Right Power Brick For Just One

By Phil Villarreal on October 21, 2009 2:41 PM 52 Comments

—>Jon ordered 20 Xbox 360s and was happy with all of them, except for the one that came with a mis-matched power brick adapter. He called Microsoft customer service but says he was stonewalled, dealing with a rep who was either quite misinformed, lazy, lying, or some combination of the three. More »