RSS
Consumerist
xbox live
Posts Tagged “
Microsoft
”
xbox live
xbox live
Microsoft Charges You $50 For Two Months Of XBOX Live
XBOX Live member ForceTrainer says that after he forgot to update his credit card information, Microsoft shut down his XBOX Live account. He was fine with this, but when he tried to update his info, pay his balance, and convert his account to silver, Microsoft demanded he pay an entire year's fee to settle the two months he was delinquent. More »
xbox 360
Microsoft Left A Sheet Of Stickers Inside My XBOX 360
Of all the good places to store a sheet of stickers, "inside someone else's refurbished XBOX 360" is fairly low on the list. Maybe even at the very bottom. Unfortunately for reader Nick, Microsoft appears to be using his XBOX as sticker storage. Read Nick's letter inside. More »
unholy union
Netflix Says "I Do" To Microsoft's Xbox Live
During their press briefing at E3, Microsoft announced that they have entered a partnership with Netflix, according to MSNBC. The (unholy) union means that starting this fall, Xbox users will be able to view streaming videos from Netflix's collection, however, they may only select from the 10,000 movies and shows which are available online and not the complete DVD library which includes some 100,000 titles. Microsoft has been touting this new service as free, however, that's not completely true. Details, inside... More »
stupid shipping gang
This "License Onlyā€¯ Version Of Office Is Packed Very Efficiently
Today's episode of everyone's favorite post "Stupid Shipping Gang" is sure to be a crowd-pleaser! Newegg was concerned about Rob's software license (Just a license. No discs.) being damaged so they shipped it in a box. With packing peanuts. More »
call steve ballmer
Reach Microsoft Executive Customer Service
Jared Meakin
"Global Escalation Engineer"
469-775-6384
9am - 6pm CST M-F
Use only when normal customer service routes fail. When you call, remember to be polite, professional, and succinct—you'll have much better success!
(Photo: aeu04117)
wishful thinking
13 Headlines The Consumerist Editors Wish They Could Write
Here at the Consumerist we get a lot of emails requesting more "happy stories." While we wait for some to happen, here are 13 headlines we would love to write. They are in no particular order. More »
xbox 360
You Can Now Transfer Licenses For Your Xbox 360 Content
As suspected, Microsoft has finally addressed the DRM issue with content you've purchased on your Xbox 360. In the past, if you bought a new console you couldn't transfer the licensesā€”one customer was told by an Xbox 360 CSR to "buy the content again." Now you can visit this page on xbox.com and transfer your licenses to a new console. Hooray for progress! More »
dont be evil
Top 10 Best and Worst Reputations In Corporate America
The results of the Harris Interactive survey that tracks the reputations of the 60 most visible companies in America has been released and here they are: Google is tops and Halliburton is not. Not shocking, but there are some interesting findings. Honda is the only car company to make the top 10, and Comcast, Sprint and Northwest Airlines are the least well-regarded in their respective industries. More »
Today is the
drm
Microsoft: Replace Your XBOX 360? "Sorry, We Can't Help You. Buy All Of Your Content A Second Time"
Reader Mac's XBOX 360 was out of warranty when it broke, so he decided to buy a new one thinking he could just transfer his old hard drive to the new XBOX. Sadly, no matter what he tries he can't get his content to work properly on the new machine. He called Microsoft to see if they could help him out (after all they do this sort of transfer all the time for people whose boxes are replaced under warranty), but Microsoft's only answer was "buy all your content a second time." More »
windows
Microsoft And The $1,632 Copy Of Vista
Microsoft charged Bill $1,632 for a single Windows Vista Ultimate upgrade license. Each time Bill, an IT Manager, tried to his enter his payment details through Windows Live Marketplace he was told that Microsoft could not be contacted, and to "please try again later." What Microsoft really meant was, "Ha! Got your money! How 'bout some more?!" More »
worst company in america
Round 44: US Air vs Microsoft
This is Round 44 in our Worst Company in America contest, US Air vs Microsoft!Here's what readers said in previous rounds about why they hate these two companies...
More »
banned
XBOX Live Decides Your Surname Is Offensive Because It Contains The Letters "G-A-Y"
Reader Richard would like to use his full name as his gamer tag, but XBOX has decided that "Gaywood" is offensive. Here's his letter: More »
xbox
Microsoft Accuses Gamer Of Tampering With Xbox, Tamper-Proof Sticker Says Otherwise
Reader Jeff writes in with yet another tale of Xbox woe: After sending in his third Xbox 360 for a third Red Ring of Death, he was surprised to receive a package from Microsoft only seven days later. "I figured Microsoft was so efficient and concerned about their loyal customers that the quickly delivered me another 360," says Jeff. That's not what happened. More »
games
"Microsoft Keeps Sending Us The French Version Of 'Mass Effect'"
Someone in Microsoft's fulfillment department needs to make a note that "Version FranƧais" means, like, "this game is in French" or something:
More »My boyfriend bought Mass Effect for his Xbox 360, but within a month it was clear there was something wrong with the disc (frequent disc read errors occurred). Ā Microsoft readily agreed to replace it, but every replacement they have sent has been in French. Ā Iā€™m writing to you 5 months and 4 French discs later!
technical problems
