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When you fly an ultra low budget airliner, you expect ultra low service, but even under that business model, it seems reasonable to assume that calling customer service won't take you to a phone sex line. Reader Barbara would agree. She writes:
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whoops
scams
trans fats
Reader X sends us an internal email chain that was accidentally forwarded by some executives at Beaner's Coffee.
The customer was writing in to inquire as to when trans fats would be eliminated from Beaner's products. In addition to a cheerful reply, said customer was also treated to the internal email chain instructing the Vice President of Operations on how to "sidestep the question."
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bad consumer
trademarks
subprime meltdown
mergers and acquisitions
Buying LaSalle will make BofA (NYSE:BAC) a dominant player in Chicago for the first time. At present, BofA has less than 2 percent of that market's deposits, according to the Federal Deposit Insurance Corp.More »
fair wages
Reader Jonathan's son snapped this photo of a Walmart price "rollback" in Tawas City, Michigan, this Labor Day Monday. The current price is $1.98, the previous, $1.82. "I do see the irony of being in a Wal-Mart on Labor Day," writes Jonathan, "and I still feel unclean for it."
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no change for you
lawsuits
Jane Waun sued Spirit Airlines in the small claims division of 54B District Court in East Lansing, Mich., as a last resort this spring after trying unsuccessfully to resolve her beef with the airline directly.More »
michigan
spying
circuit city
Upon returning to the store, I was not happy to hear that the store would not exchange my TV because (1) it was an open box item, and (2) the only similar unit to mine cost $200 more than what I paid. I asked for and was given a copy of the service plan guidelines, which clearly state that items covered under a service plan are treated like new, sealed box items and qualify for the usual Circuit City exchange and return policy. I then called the phone number on the service plan and was told that the exchange should happen even if the replacement was a greater cost than the original. However, Greg (the store director) said there was no way he was exchanging the TV in his store. Left with no other option, and per the service agreement, I then asked for a gift card in the amount of purchase so I could pick out another TV. Greg also refused this, saying that gift cards are not issued for these issues, and that I would have to find another open-box item as a replacement.Great service, Greg. Eric's email and our suggestion, inside... More »
riaa
Although the defendant John Paladuk, an employee of C&N Railroad for 36 years, was living in Florida at the time of the alleged copyright infringement, and had notified the RIAA that he had not engaged in any copyright infringement, and despite that the fact that Mr. Paladuk suffered a stroke last year which resulted in complete paralysis of his entire left side and severely impaired speech, rendering him disabled, and despite the fact that his disability check is his sole source of income, the RIAA commenced suit against him on February 27, 2007.
applebee's
Consumerist
