Michaels, a store that sells craft supplies and random decorative crap, managed to become the only big-box craft store that sells kids’ current favorite craft/toy, the Rainbow Loom. Here’s the problem with having one hot product, though: it might boost a company’s sales and profits now, but how long will the trend last? [More]
It may not be the household name that Walmart is, but an awful lot of people around the U.S. get their crafting supplies from the 1000+ Michaels stores around the country. Over the weekend, the retailer warned customers that it “may have experienced a data security attack.” [More]
Julie has followed the recent tsuris over Hobby Lobby’s new store in New Jersey and its lack of merchandise related to Hanukkah or other Jewish holidays. She had a similar dispute with competing big-box craft store Michaels, but resolved it in a different way. Instead of taking to the Internet, she wrote to the company president. The response was not what she had expected. [More]
Earlier this week, we showed you a picture of a clearance sign from a Michaels store that didn’t make a whole lot of sense. The yellow and black sign happily declared “CLEARANCE, 70% off,” but the fine print clarified that the clearance didn’t apply to clearance items. We get it if a “70% lowest ticketed price” clearance doesn’t apply to items on sale, but not to items that are on clearance in the first place. As it turns out, this sign seemed wacky because it is.
Tipster N. is a Michaels employee who stepped forward to defend truth, logic, and the craft mega-chain’s pricing policies. It turns out that reader Kim probably should have received 70% off the item, just because that’s how Michaels rolls.
What happens when you divide by zero on a cash register? You can’t. Kim found something about as confusing while shopping at Michaels recently: a clearance sale that doesn’t apply to clearance items, including the item that she wanted to buy. [More]
If you’ve shopped at a Michaels big-box craft store recently and used a credit or debit card, keep an eye on your statements, especially if you shopped in the greater Chicago area. The chain notified customers on its e-mail list earlier today about a possible PIN pad breach in Chicago that may apply to other stores as well. [More]
Customers (myself included) on the email list of craft retailer Michaels received a message this morning with the subject line of “50% off your entire purchase – Friday only.” thought that perhaps the stakes had been raised in the ongoing coupon arms race between the big-box craft retailers. Alas, no. [More]
Reader Sam writes in to let us know he found some Christmas Creep at a Michaels craft store. He sent along some pictures he took in early August, 142 days before Christmas.
Ladies and Gentlemen… Boys and Girls… The final tally for lead recalls is in.