Facebook is rolling out a new feature on its Messenger platform that allows customers to talk directly to businesses.

Facebook Messenger Now Allows For Real-Time Customer Service Chat

Peppering a company’s Facebook page with questions and comments appears to be yesterday’s form of communication, as the social media site announced today that it’s giving users and companies the ability to chat with each other through its messenger app. [More]

Facebook Launches Payments System For Messenger App Users

Facebook Launches Payments System For Messenger App Users

Facebook is dipping its toe into the pool of mobile payments, announcing this week that it’s launching a system that will allow users of its mobile Messenger app to send money to friends. [More]

(afagen)

The Time Has Come: Facebook Forcing Smartphone Users To Download Separate Messaging App

Have the urge to send a Facebook message to your ex at goodness knows what time in the morning saying Zeus only knows what? If you want to make that mistake on your phone, soon you’ll have to download the social network’s entirely separate Messenger app, or forever keep your peace. Until the next time you hang out with your pal tequila, at least. [More]