messenger-bag

Timbuk2 Really, Really Wants You To Be Happy With Their Bags

By Laura Northrup on June 5, 2009 11:00 PM 77 Comments

—>Jennifer had some problems with a bag she acquired from high-end baggery Timbuk2, and when some stitching started to come out, she sent it in for repairs. When some of the bag's stitching came out, she was treated to a great big pouch full of "above and beyond" customer service.
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